[asterisk-users] reload stopping EVERYTHING on CLI and causing havoc.

[Steve Totaro]

Before what?  Revert to that if you had no problems.  You could do
realtime queues too.

Thanks,
Steve Totaro

On Thu, May 22, 2008 at 3:58 PM, Mark Hamilton <mark.h at cage151.com> wrote:
> 1) rains down bullets
> 2) more work, but surely doable
> 3) yes, but that's a work around to the problem and inconvenient for 24/7
> production box.
>
> Either way, the reload worked perfectly fine before - even with callers
> logged in and in full production.
>
> -----Original Message-----
> From: asterisk-users-bounces at lists.digium.com
> [mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Steve Totaro
> Sent: May 22, 2008 3:49 PM
> To: Asterisk Users Mailing List - Non-Commercial Discussion
> Subject: Re: [asterisk-users] reload stopping EVERYTHING on CLI and causing
> havoc.
>
> Three options.
> 1.  Open a bug report and hope someone fixes it.
> 2.  Use AMI AND write the new .conf entry at the same time!
> 3.  Reload queues when empty.
>
> I don't really understand what the issue is with number two.  Although
> I am not a programmer, I can see why reloading queues with callers in
> the queues might be a problem.
>
> Thanks,
> Steve Totaro
>
> On Thu, May 22, 2008 at 3:38 PM, Mark Hamilton <mark.h at cage151.com> wrote:
>> That's true. But that's exactly why it's not used and conf is much easier.
>>
>> -----Original Message-----
>> From: asterisk-users-bounces at lists.digium.com
>> [mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Steve Totaro
>> Sent: May 22, 2008 3:34 PM
>> To: Asterisk Users Mailing List - Non-Commercial Discussion
>> Subject: Re: [asterisk-users] reload stopping EVERYTHING on CLI and
> causing
>> havoc.
>>
>> You can create queues via AMI although it won't survive a restart.
>>
>> Thanks,
>> Steve Totaro
>>
>> On Thu, May 22, 2008 at 3:25 PM, Mark Hamilton <mark.h at cage151.com> wrote:
>>> Thanks Steve.
>>> Using 1.4.18, and I don't think it's fixed.
>>> The unresponsiveness is permanent - although I do try to not reload
> during
>>> work hours, sometimes it's just necessary.. especially when someone asks
>> for
>>> a new queue.
>>>
>>> -----Original Message-----
>>> From: asterisk-users-bounces at lists.digium.com
>>> [mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Steve
> Totaro
>>> Sent: May 22, 2008 3:12 PM
>>> To: Asterisk Users Mailing List - Non-Commercial Discussion
>>> Subject: Re: [asterisk-users] reload stopping EVERYTHING on CLI and
>> causing
>>> havoc.
>>>
>>> On Thu, May 22, 2008 at 2:02 PM, Sherwood McGowan
>>> <sherwood.mcgowan at gmail.com> wrote:
>>>> Mark Hamilton wrote:
>>>>>
>>>>> Hi,
>>>>>
>>>>> Yesterday I made a change in queues.conf and so tried doing a reload
>>>>> app_queue.so in the CLI. (Using 1.4.18). It didn't seem to do
>>>>> anything, infact all action on CLI stopped.
>>>>>
>>>>> Then, I did a reload. Same thing.
>>>>>
>>>>> After that there was no other way.. because even stop now wouldn't
>>>>> work, so I did a service asterisk restart
>>>>>
>>>>> And then asterisk kept giving the same thing on prompt "Died
>>>>> successfully" and all that it usually says when you issue a stop now,
>>>>> except it kept showing that on root prompt after doing a service
>>>>> asterisk restart.
>>>>>
>>>>> Did a killall asterisk, and finally it stopped.
>>>>>
>>>>> Then started asterisk service. It was fine.
>>>>>
>>>>> Did a full restart at night, and it was fine.
>>>>>
>>>>> NOW, I wanted to do a reload again today mid-day when in full use, and
>>>>> it still didn't work, and ALL of the above happened again.
>>>>>
>>>>> --
>>>>>
>>>>> How do I diagnose what's causing this?
>>>>>
>>>>> Thanks,
>>>>>
>>>>> Mark.
>>>>>
>>>>>
> ------------------------------------------------------------------------
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>>>> I've had this problem before, haven't debugged it. I definitely look
>>>> forward to hearing what is said about this.
>>>>
>>>> Example from my recent experience, I wanted to restart the server and so
>>>> did
>>>>
>>>> pbx0*CLI> restart now
>>>>
>>>> But nothing happened...system continued to allow calls to take place.
>>>> I've found that sometimes exiting and reconnecting to the CLI helps, but
>>>> there have been a couple occasions where NOTHING would allow the server
>>>> to restart save for a reboot. Even killall asterisk didn't kill the
>>>> process....
>>>>
>>>> Sherwood McGowan
>>>>
>>>
>>> You are using Asterisk 1.2.x?  I have seen this many, many times.
>>>
>>> Sometimes the CLI becomes unresponsive, sometimes queues crap out or
>>> stops delivering calls to agents, sometimes it just takes a bit and
>>> then becomes responsive again.
>>>
>>> The rule of thumb is don't reload queues when there are people in
>>> queue, at least that seems to eliminate the problems I have seen.
>>> Makes sense too.
>>>
>>> Not sure if it is fixed in 1.4.
>>>
>>> Thanks,
>>> Steve Totaro
>>>
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>>
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