[asterisk-users] reload stopping EVERYTHING on CLI and causing havoc.

[Sherwood McGowan]

Steve Totaro wrote:
> On Thu, May 22, 2008 at 2:02 PM, Sherwood McGowan
> <sherwood.mcgowan at gmail.com> wrote:
>   
>> Mark Hamilton wrote:
>>     
>>> Hi,
>>>
>>> Yesterday I made a change in queues.conf and so tried doing a reload
>>> app_queue.so in the CLI. (Using 1.4.18). It didn't seem to do
>>> anything, infact all action on CLI stopped.
>>>
>>> Then, I did a reload. Same thing.
>>>
>>> After that there was no other way.. because even stop now wouldn't
>>> work, so I did a service asterisk restart
>>>
>>> And then asterisk kept giving the same thing on prompt "Died
>>> successfully" and all that it usually says when you issue a stop now,
>>> except it kept showing that on root prompt after doing a service
>>> asterisk restart.
>>>
>>> Did a killall asterisk, and finally it stopped.
>>>
>>> Then started asterisk service. It was fine.
>>>
>>> Did a full restart at night, and it was fine.
>>>
>>> NOW, I wanted to do a reload again today mid-day when in full use, and
>>> it still didn't work, and ALL of the above happened again.
>>>
>>> --
>>>
>>> How do I diagnose what's causing this?
>>>
>>> Thanks,
>>>
>>> Mark.
>>>
>>> ------------------------------------------------------------------------
>>>
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>> I've had this problem before, haven't debugged it. I definitely look
>> forward to hearing what is said about this.
>>
>> Example from my recent experience, I wanted to restart the server and so
>> did
>>
>> pbx0*CLI> restart now
>>
>> But nothing happened...system continued to allow calls to take place.
>> I've found that sometimes exiting and reconnecting to the CLI helps, but
>> there have been a couple occasions where NOTHING would allow the server
>> to restart save for a reboot. Even killall asterisk didn't kill the
>> process....
>>
>> Sherwood McGowan
>>
>>     
>
> You are using Asterisk 1.2.x?  I have seen this many, many times.
>
> Sometimes the CLI becomes unresponsive, sometimes queues crap out or
> stops delivering calls to agents, sometimes it just takes a bit and
> then becomes responsive again.
>
> The rule of thumb is don't reload queues when there are people in
> queue, at least that seems to eliminate the problems I have seen.
> Makes sense too.
>
> Not sure if it is fixed in 1.4.
>
> Thanks,
> Steve Totaro
>
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>   
Oh and also, in my implementation there are no queues. It seems to be 
not related, I've had it in EVERY version of Asterisk I've used.