[asterisk-users] reload stopping EVERYTHING on CLI and causing havoc.

[Steve Totaro]

You can create queues via AMI although it won't survive a restart.

Thanks,
Steve Totaro

On Thu, May 22, 2008 at 3:25 PM, Mark Hamilton <mark.h at cage151.com> wrote:
> Thanks Steve.
> Using 1.4.18, and I don't think it's fixed.
> The unresponsiveness is permanent - although I do try to not reload during
> work hours, sometimes it's just necessary.. especially when someone asks for
> a new queue.
>
> -----Original Message-----
> From: asterisk-users-bounces at lists.digium.com
> [mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Steve Totaro
> Sent: May 22, 2008 3:12 PM
> To: Asterisk Users Mailing List - Non-Commercial Discussion
> Subject: Re: [asterisk-users] reload stopping EVERYTHING on CLI and causing
> havoc.
>
> On Thu, May 22, 2008 at 2:02 PM, Sherwood McGowan
> <sherwood.mcgowan at gmail.com> wrote:
>> Mark Hamilton wrote:
>>>
>>> Hi,
>>>
>>> Yesterday I made a change in queues.conf and so tried doing a reload
>>> app_queue.so in the CLI. (Using 1.4.18). It didn't seem to do
>>> anything, infact all action on CLI stopped.
>>>
>>> Then, I did a reload. Same thing.
>>>
>>> After that there was no other way.. because even stop now wouldn't
>>> work, so I did a service asterisk restart
>>>
>>> And then asterisk kept giving the same thing on prompt "Died
>>> successfully" and all that it usually says when you issue a stop now,
>>> except it kept showing that on root prompt after doing a service
>>> asterisk restart.
>>>
>>> Did a killall asterisk, and finally it stopped.
>>>
>>> Then started asterisk service. It was fine.
>>>
>>> Did a full restart at night, and it was fine.
>>>
>>> NOW, I wanted to do a reload again today mid-day when in full use, and
>>> it still didn't work, and ALL of the above happened again.
>>>
>>> --
>>>
>>> How do I diagnose what's causing this?
>>>
>>> Thanks,
>>>
>>> Mark.
>>>
>>> ------------------------------------------------------------------------
>>>
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>> I've had this problem before, haven't debugged it. I definitely look
>> forward to hearing what is said about this.
>>
>> Example from my recent experience, I wanted to restart the server and so
>> did
>>
>> pbx0*CLI> restart now
>>
>> But nothing happened...system continued to allow calls to take place.
>> I've found that sometimes exiting and reconnecting to the CLI helps, but
>> there have been a couple occasions where NOTHING would allow the server
>> to restart save for a reboot. Even killall asterisk didn't kill the
>> process....
>>
>> Sherwood McGowan
>>
>
> You are using Asterisk 1.2.x?  I have seen this many, many times.
>
> Sometimes the CLI becomes unresponsive, sometimes queues crap out or
> stops delivering calls to agents, sometimes it just takes a bit and
> then becomes responsive again.
>
> The rule of thumb is don't reload queues when there are people in
> queue, at least that seems to eliminate the problems I have seen.
> Makes sense too.
>
> Not sure if it is fixed in 1.4.
>
> Thanks,
> Steve Totaro
>
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