[asterisk-users] Problem with Polycom forwarding

[Tilghman Lesher]

On Tuesday 20 May 2008 11:26:34 Mike wrote:
> > > I am having trouble with Polycom forwards and Asterisk.  Basically, I
> > > have no clue on how to force callerid or even custom variables (set
> > > using SetVar in the sip.conf file) on the transfered call.
> > >
> > > For example, I set a variable called var_a to "foo".  When the call
> > > comes in, the variable is set.  The Polycom is set to forward the call
> > > to 555-555-1234.  When that second "leg" of the same is done, var_a is
> > > unset.
> >
> > Did you try _var_a? Iirc you need to prepend it with an underscore to
> > make the variable persistent.
> >
> > Regards,
> > Patrick
>
> I had not tried (I did not know that), but it did not help.
> Problem is a call coming in to the Polycom is coming in to a registration,
> which is linked to a sip.conf entry.  If it's a normal registration, all is
> fine.  If it's a forward, it doesn't work.
>
> Maybe the problem comes from the fact that it's a variable in my sip
> database (I am using realtime SIP entries) and not in the diaplan per say.
>
> My setvar column is this:
> internal_callerid=blabla <123>;did=5555551234
>
> I tried adding underscores before "did" (as in: internal_callerid=blabla
> <123>;__did=5555551234) but that didn't help.

Could you show us your dialplan?  There are any number of things that could
be happening.

-- 
Tilghman