[asterisk-users] AGI - Choppy Sound

[Dominic Son]

Sometimes my process just drops the call and leaves the client in silence!
it happens probably 1 out of 25 times... no meaningful loads happening, just
me prototyping my (Ruby)AGI...

On Wed, May 7, 2008 at 12:40 PM, Robert Norton - SophTelecom LLC <
robert.norton at sophtelecom.com> wrote:

>  Hi Marcelo,
>
> Sorry, just realized I responded to you directly rather than the list… So
> for the record, here's the list response…
>
>
>  ------------------------------
>
>
>
> Hi Marcelo,
>
> What format are the recordings in? Have you tried converting them to the
> same format?
>
>
>
> Thanks
>
>
>  ------------------------------
>
> * *
>
> *From:* Marcelo Freitas [mailto:marcelocbf at comcast.net]
> *Sent:* Monday, May 05, 2008 6:53 PM
> *To:* Robert Norton - SophTelecom LLC; 'Asterisk Users Mailing List -
> Non-Commercial Discussion'
>
> *Subject:* RE: [asterisk-users] AGI - Choppy Sound
>
>
>
> Hi Robert,
>
>
>
> Thanks for replying and I'm glad you have an application running nicely
> through phpAGI ...
>
> Now answering your questions ...
>
>
>
> what's the load on the box during the times it's choppy?
>
>
>
> I was testing at night ... I mean NO simultaneous calls going through the
> server ... It is good machine (Dell Xeon 2.8GHZ, 1GB RAM ... cpu load < 10%)
> ... I also notice the problem as other calls were up too ... sometimes the
> quality is bad ... sometimes good
>
> Are calls in general choppy during that same point or just calls going
> through AGI?
>
>
>
> I never had this problem with my normal menu ... and when I call and I have
> the problem I tried to hangup and call the other number for the other menu
> ... and  ... no problems ...
>
> It's hard to verify ... because I call ... it's choppy ... hangup and call
> again ... sometimes it's choppy sometimes not ...
>
>
>
> You mention the attendant voice becomes choppy?
>
>
>
> Yes, when I call and the call is not good, and during the same call I try
> to talk to one atendant, I almost cannot hear her/his, but the sound for
> him/her is good ...
>
> That's why I don't know if it is a problem with the recordings I did,
> because the agent's voice is also bad
>
>
>
> Is the attendant totally outside of your AGI scripts?
>
>
>
> I'm sorry, what did you mean ? Usually what I do is ... Answer the incoming
> call - send to AGI - it does the logic and play some sounds - and I do and
> exec_goto to an context,extension,priority that has a queue setup - and from
> there on they answer the calls
>
>
>
> What codecs are your clients using?
>
> The incoming calls - IAX/ilbc
>
> Connection to agents - SIP/ulaw
>
> it's the same as the other menu ...
>
>
>
>
>
> Thanks,
>
>
>
>
>
>
>
>
> ----- Original Message -----
> Subject: RE: [asterisk-users] AGI - Choppy Sound
> From: "Robert Norton - SophTelecom LLC" <robert.norton at sophtelecom.com>
> Date: Mon, May 5, 2008 19:47
>
>
>
> Hi,
>
> I take it you've looked at all the basics, what's the load on the box
> during the times it's choppy? Are calls in general choppy during that same
> point or just calls going through AGI? You mention the attendant voice
> becomes choppy? Is the attendant totally outside of your AGI scripts? What
> codecs are your clients using?
>
>
>
> I'm working on a pretty intensive phpAGI based application and even with a
> decent number of calls haven't had any substantial problems, more so just
> with load but even with substantial activity on a fairly robust box it has
> been fine.
>
>
>
> Thanks
>
>
>
> -Robert Norton
>
>
>  ------------------------------
>
> *From:* asterisk-users-bounces at lists.digium.com [mailto:
> asterisk-users-bounces at lists.digium.com] *On Behalf Of *Marcelo Freitas
> *Sent:* Monday, May 05, 2008 4:10 PM
> *To:* asterisk-users at lists.digium.com
> *Subject:* [asterisk-users] AGI - Choppy Sound
>
>
>
> Hi folks,
>
>
>
> I'm experiencing some problems with sound through phpAGI ...
>
>
>
> What I'm trying to do is a menu, doing some database lookups and so ...
>
>
>
> But sometimes the sound become too choppy ... just sometimes .. like 1 of 5
> calls ... but is a big percentage ...
>
> And I have my current menu on the dialplan that I have no problems with it
> ...
>
> I'm using .gsm for both but different recordings ...
>
>
>
> Does anybody has had problems like that ? Is it AGI performance problem ...
> even the atendant voice becomes choppy ... So strange ...
>
>
>
> Does anybody have a recommendation ?
>
>
>
> Thanks,
>
>
>
> _______________________________________________
> -- Bandwidth and Colocation Provided by http://www.api-digital.com --
>
> asterisk-users mailing list
> To UNSUBSCRIBE or update options visit:
>   http://lists.digium.com/mailman/listinfo/asterisk-users
>




"You can tell whether a man is clever by his answers.
You can tell whether a man is wise by his questions"
- Naguib Mahfouz
-------------- next part --------------
An HTML attachment was scrubbed...
URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20080510/109f2787/attachment.htm