[asterisk-users] Polycom causes conference to fail

[Jason Dixon]

We have a remote office that's having problems with their Polycom.   
Sometime after they start a conference, the audio will halt and the  
Polycom will become unresponsive.  The only recourse is to kill the  
Polycom meetme.  Symptoms include a flood of RTP packets from the  
Asterisk server to the Polycom, a loss of audio for all participants,  
and the Polycom console becomes frozen.  It appears to be isolated to  
this particular device;  we routinely have conference bridges with  
other offices and Polycoms without issue.

I've managed to get the output from "meetme list", "core show channel"  
and "meetme kick <id> 1" from today, but it's a lot of output.  Can I  
forward this to the list?  I'm not very experienced with Asterisk, so  
any assistance would be greatly appreciated.

Thanks,

---
Jason Dixon
OmniTI Computer Consulting, Inc.
jdixon at omniti.com
443.325.1357 x.241