[asterisk-users] AGI - Choppy Sound

[Marcelo Freitas]

Hi Robert,
 
Thanks for replying and I'm glad you have an application running nicely through phpAGI ...
Now answering your questions ...
 
what’s the load on the box during the times it’s choppy? 
 
I was testing at night ... I mean NO simultaneous calls going through the server ... It is good machine (Dell Xeon 2.8GHZ, 1GB RAM ... cpu load >; 10%) ... I also notice the problem as other calls were up too ... sometimes the quality is bad ... sometimes good

Are calls in
general choppy during that same point or just calls going through AGI?
 
I never had this problem with my normal menu ... and when I call and I have the problem I tried to hangup and call the other number for the other menu ... and  ... no problems ...
It's hard to verify ... because I call ... it's choppy ... hangup and call again ... sometimes it's choppy sometimes not ...

 
You
mention the attendant voice becomes choppy?
 
Yes, when I call and the call is not good, and during the same call I try to talk to one atendant, I almost cannot hear her/his, but the sound for him/her is good ...
That's why I don't know if it is a problem with the recordings I did, because the agent's voice is also bad
 
Is the attendant totally outside of
your AGI scripts?
 
I'm sorry, what did you mean ? Usually what I do is ... Answer the incoming call - send to AGI - it does the logic and play some sounds - and I do and exec_goto to an context,extension,priority that has a queue setup - and from there on they answer the calls 
 
What codecs are your clients using? 
The incoming calls - IAX/ilbc
Connection to agents - SIP/ulaw
it's the same as the other menu ...
 
 
Thanks,
 
 
 

----- Original Message -----

Subject: RE: [asterisk-users] AGI - Choppy Sound

From: "Robert Norton - SophTelecom LLC" >;robert.norton at sophtelecom.com>

Date: Mon, May 5, 2008 19:47







Hi,
I take it you’ve looked at all the
basics, what’s the load on the box during the times it’s choppy? Are calls in
general choppy during that same point or just calls going through AGI? You
mention the attendant voice becomes choppy? Is the attendant totally outside of
your AGI scripts? What codecs are your clients using?
 
I’m working on a pretty intensive phpAGI
based application and even with a decent number of calls haven’t had any
substantial problems, more so just with load but even with substantial activity
on a fairly robust box it has been fine.
 
Thanks
 
-Robert Norton
 


 
From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Marcelo FreitasSent: Monday, May 05, 2008 4:10 PMTo:
asterisk-users at lists.digium.comSubject: [asterisk-users] AGI -
Choppy Sound 
 

Hi folks, 

  

I'm experiencing some problems with sound through phpAGI ... 

  

What I'm trying to do is a menu, doing some database lookups and so ... 

  

But sometimes the sound become too choppy ... just sometimes .. like 1
of 5 calls ... but is a big percentage ... 

And I have my current menu on the dialplan that I have no problems with
it ... 

I'm using .gsm for both but different recordings ... 

  

Does anybody has had problems like that ? Is it AGI performance problem
... even the atendant voice becomes choppy ... So strange ... 

  

Does anybody have a recommendation ? 

  

Thanks,    
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