[asterisk-users] Newbie Polycom: DND answered as "on the phone" instead of "not available"

[Scott Plante]

SIP response 486 "Busy Here" is returned unless a divert contact is set 
up in the phone config. I did a search through the SIP 3.0 Admin Guide 
and didn't see any way of returning a different SIP response.

http://www.polycom.com/common/documents/support/setup_maintenance/products/voice/SoundPointIP_SoundStationIP_AdminGuide_SIP3_0_Eng_Rev_A.pdf

Andreas van dem Helge wrote:
> What is your extensions.conf setup? that has alot to do with it (I
> strongly suggest you use macros.) What SIP NNN code does the phone
> return when DND?
>
> On Mon, Mar 17, 2008 at 2:00 AM, Lee, John (Sydney)
> <John.Lee at compuware.com> wrote:
>   
>> I am using Polycom IP600 phone.  If I call a phone which has DND (do not
>>  disturb) enabled, the message to the caller will be "The person on
>>  extension ... is on the phone, please leave a message ...".
>>
>>  Is there a way to pick the "person ... not available" message instead?
>>
>>