[asterisk-users] More info on my previous dynamic queue question

mark morreny markmorreny at gmail.com
Fri Mar 28 13:06:26 CDT 2008


Hi,
Sorry to resend the same question.  This mail is just to add a few bits of
details:

When I tried to join the "support" queue, I get
L RealTime: Retrieve SQL: SELECT * FROM queue_member_table WHERE interface
LIKE '%' AND queue_name = 'Support' ORDER BY interface
[Mar 29 10:01:52] WARNING[6203]: app_queue.c:3939 queue_exec: Unable to join
queue 'Support'

In "show queue". it looks like the queue is set up fine:

*CLI> show queue
Support      has 0 calls (max unlimited) in 'ringall' strategy (0s
holdtime), W:0, C:0, A:0, SL:0.0% within 0s
   Members:
      102 (realtime) (Invalid) has taken no calls yet
      101 (realtime) (Invalid) has taken no calls yet
   No Callers

Comp-Sales   has 0 calls (max unlimited) in 'ringall' strategy (0s
holdtime), W:0, C:0, A:0, SL:0.0% within 0s
   Members:
      Agent/1001 (Unavailable) has taken no calls yet
      Agent/1002 (Unavailable) has taken no calls yet
      Agent/1003 (Unavailable) has taken no calls yet
   No Callers


What is the problem?  Is this due to the (invalide) status?  I did not do
the AgentCallbackLogin cuz I don't know how to get it to work with realtime
queue ( there is no realtime agent ).  Could anyone please help me out?

Your help will be greatly appreciated.

Thanks,
Mark
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