[asterisk-users] Had it with Dell Garbage - HP Question

[Al Baker]

I used to have hundred big HP 9000 boxes running HP-UX 11.0.
Having some open th entrailsls of those big boys and due surgery was a 
damn good feeling. The also came with very very good  HW diagnostics and 
had some place you cold send KERNEL Dumps on  troubled system that was 
often a life saver

shadowym wrote:
> You don't have to build Supermicro stuff yourself if you don't want to.
> Most Supermicro dealers do it for you if you buy all the parts from them.
>
> It's true that what your doing with Dell/HP is paying for emotional support.
> When it comes to PBX's you not getting any value paying for Dell/HP support.
> If your getting good stuff you should never need their hardware replacement
> warranty either.
>
> -----Original Message-----
> From: Jesse Molina [mailto:jesse at opendreams.net] 
> Sent: Tuesday, March 25, 2008 9:11 PM
> To: Asterisk Users Mailing List - Non-Commercial Discussion
> Subject: Re: [asterisk-users] Had it with Dell Garbage - HP Question
>
>
> If you can't troubleshoot a hardware problem, then you should definitely not
> be thinking about this.  Going with a support-yourself plan is not for
> everyone, especially if you don't have good hands-on hardware ability local
> to where the systems are.
>
> The cost savings can be significant enough that you don't' need to worry
> about third party support.  Just buy some cold-spare systems.  Out of eight
> servers, you can buy three spares and still have money left over -- assuming
> a three year life span for the systems and related support costs.  This is
> true on 1U and 2U systems -- I'm not sure about larger stuff.
>
> After all, what are Dell/IBM/HP-Compaq going to do for you, other than
> replace the hardware?  Nothing.  They don't support your custom software and
> configurations, just hardware.  Yank the hard drives, RAID controller,
> install in a spare system, and you're up and running again.  Figure out what
> went wrong on the old system later.  If it's under warranty, get it RMAed at
> your leisure.  If it's not, you've got another two spare systems on the
> shelf, waiting there 24x7 just for you.
>
> Once again, it's not for everyone.  If you don't feel comfortable with it,
> don't do it!  It works for some businesses, not for others.  It depends on
> who is supporting your servers.  If IBM supports your servers, get IBM
> support.  If you support your servers... then why are you paying them to do
> nothing???  Don't pay for emotional support.
>
>
>
> On Tue, Mar 25, 2008 at 06:55:10PM -0400, Al Baker wrote:
>   
>> ok - but, who do you call for HW problem ? HP has all levels of 
>> warranties all depending on how much $$
>> you want to spend. What do you do if you buy and install Supermicro ?????
>> HP also has 24x7 support center , again not for free, what do you do 
>> with Supermicro ???
>> I am really interested because I hear a lot of folks putting * on them 
>> but I never have worked on them while I have put in bunch of HPs really 
>> big boxes..
>> Thx for sharing your experience
>>
>> Matthew Gibson wrote:
>>     
>>> I've had good luck with these guys:
>>>
>>> http://rackmountsetc.com/
>>>
>>> supermicro have never failed me yet.
>>>
>>>
>>> On Tue, Mar 25, 2008 at 6:03 PM, Jesse Molina <jesse at opendreams.net 
>>> <mailto:jesse at opendreams.net>> wrote:
>>>
>>>
>>>     If you want barebones where you add your own processor, RAM, hard
>>>     drives, and options, try SuperMicro brand servers.  They are
>>>     thousands of dollars less than the "big" (fat) names like IBM and
>>>     HP/Compaq, but very good quality.
>>>
>>>     I've built several clusters of computers with SuperMicro systems.
>>>      They are great if you want to do barebones, clusters, or other
>>>     special projects.
>>>
>>>     It just takes a little more time to do the assembly work.
>>>
>>>     Try newegg.com <http://newegg.com> for some sample pricing.
>>>
>>>
>>>
>>>       
>
>