[asterisk-users] estimation on phone network capacity

[Steve Totaro]

On Mon, Mar 24, 2008 at 2:14 PM, mark morreny <markmorreny at gmail.com> wrote:
> Hi
>
> I am working on deploying voip for my company and would like to seek some
> advice on the number of E1 lines we need to rent.  Our telco told us that
> there can be at most 30 concurrent channels on an E1 line.  Typically, what
> is the maximum number of DIDs that we can allocate to that E1 line before
> users get frequent "all lines are busy"?  We are running a support center
> with mostly incoming calls.  Is there any rule of thumb that are typically
> used for this kind of estimation?
>
> Thanks,
> Mark
>

Google Erlang Calculator.

http://www.google.com/search?q=erlang+calculator&ie=utf-8&oe=utf-8&aq=t&rls=org.mozilla:en-US:official&client=firefox-a

Thanks,
Steve Totaro