[asterisk-users] estimation on phone network capacity

[Philipp Kempgen]

mark morreny schrieb:

> I am working on deploying voip for my company and would like to seek some
> advice on the number of E1 lines we need to rent.

E1 is not VoIP. :-)

> Our telco told us that
> there can be at most 30 concurrent channels on an E1 line.  Typically, what
> is the maximum number of DIDs that we can allocate to that E1 line before
> users get frequent "all lines are busy"?  We are running a support center
> with mostly incoming calls.  Is there any rule of thumb that are typically
> used for this kind of estimation?

How about logging how many concurrent calls you have _today_?
And I'd say it depends on how much "lost" calls you can tolerate.

Regards,
   Philipp Kempgen

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