[asterisk-users] Newbie Queue: greetings when first joiningqueue

[Julian Lyndon-Smith]

Check the number of calls waiting in the queue, then play the message if 
more than 0

example code (written in the TBird IDE)

Exten => 100,1,Answer()
Exten => 100,n,Set(NumWaiting=${QUEUE_WAITING_COUNT(${QUEUENAME})})
Exten => 100,n,GotoIf($[${NumWaiting} = 0]?JoinQueue)
Exten => 100,n,PlayBack(MyMessage)
Exten => 100,n(JoinQueue),Queue(MyQueueName)
Exten => 100,n,Hangup()

So, if there are no members in the queue, jump directly to the queue 
application, otherwise play the message first.

HTH

Julian

Lee, John (Sydney) wrote:
>> I would think you'll need to do a Playback() of this message before
> the
>> caller enters the queue, as I'm not aware of such an option provided
> by
>> app_queue.
>>
>> Exten=>100,1,Answer()
>> Exten=>100,n,Playback(greetings-earthling)
>> Exten=>100,n,Queue(xyzqueue)
>> Exten=>100,n,Hangup
> 
> Thanks Mark for your suggestion.
> The issue with this is the first caller will always have to listen to
> this greeting regardless.
> Is there anyway to check if there is anyone in the queue before this
> greeting is played?
> In other words, if the queue is empty, then just "Queue".
> If queue is not empty, then "Playback + Queue".
> 
> Is this possible?
> 
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