[asterisk-users] Newbie Polycom: DND answered as "on the phone" instead of "not available"

[Paul Hales]

Hmmm - the issue is more that the Polycom is generating a 'busy' when it
is dialled on DND. This is not really an Asterisk issue.

You could have a look at the dial setup you are using (such as
macro-stdexten) and set it to play the unavailable message for for busy.

PaulH


On Mon, 2008-03-17 at 17:00 +1100, Lee, John (Sydney) wrote:
> I am using Polycom IP600 phone.  If I call a phone which has DND (do not
> disturb) enabled, the message to the caller will be "The person on
> extension ... is on the phone, please leave a message ...".
> 
> Is there a way to pick the "person ... not available" message instead?
> 
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