[asterisk-users] Newbie Polycom: IP601 console with expansion module

[Paul Hales]

On Wed, 2008-03-12 at 18:04 +1100, Lee, John (Sydney) wrote:
> > Special dialplans for reception are entirely up to you.  The only
> reason 
> > reception phones have different dialplans to normal extensions is that
> 
> > often people want the receptionist's phone to behave a little
> differently.
> > Thanks Rob.
> 
> I talked to the receptionist this afternoon.  She said it would be great
> if the expansion module could show whether a staff is engaged on the
> phone or whether the staff has turned on DO NOT DISTURB (BTW, can
> Asterisk flag a phone as DO NOT DISTURB?).
> 
> Any thoughts?
> 

You could organise a system where people set their DND on the Asterisk
server, then use devstate to generate a flashing light....but it would
be a bit of fiddling around, and if people used their DND button on the
phone it would not be displayed....

We looked at this once, and decided against it after about a days worth
of testing.

PaulH