[asterisk-users] Queue calls drop to voicemail intermittantly

[Chris Earle]

so I tried this .......and locally on the same server, the channel variable
'VMFLAG' works great -- gets checked for direct calls, and set to 0 when
sending calls through Queues.

But the power of Chan Local/ to  send calls between multiple servers is
ruined because now if you dial direct a Local/ext  ... it won't pass that
variable along ....so all calls to external channels are considered Queue
calls.

:-\

gotta maintain that 'information' when I dial out over IAX2 to the other
peer


any random ideas appreciated,

--
Chris


"Chris Earle" <cearle at cbltech.ca> wrote in message
news:fqn072$l4v$1 at ger.gmane.org...
> To solve the problem of Local channels answering Queue calls, I thought
> about myabe using a channel variable switch that turns on before the Queue
> is called, and a check in the extension-dial to Local/ext to see if it is
a
> queue call and shouldn't go to voicemail, or if it's just a direct call
that
> should go to voicemail after a certain time. .......I think it'll work,
> though I haven't tried it yet
>
> --
>
> "Tilghman Lesher" <tilghman at mail.jeffandtilghman.com> wrote in message
> news:200712171421.00398.tilghman at mail.jeffandtilghman.com...
> > On Monday 17 December 2007 12:35, Gregory Malsack wrote:
> > > Can anyone tell me what might cause callers on hold in a queue to drop
> > > into agents voicemail boxes?
> >
> > Probably you're putting "Local" channels into the queue.  Any answer
event
> at
> > all generated by the Local channel, including one generated by
Voicemail,
> is
> > considered a pickup by the Queue app.  Note that if you use the raw
> channel
> > (SIP/IAX/Zap/whatever), then this will not happen when a queue member
> fails to
> > answer their phone.
> >
> > Or create extensions that do not end in Voicemail for the use of Queue.
> >
> > -- 
> > Tilghman
> >
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