[asterisk-users] Customer complains of noise on line I cannot reproduce.

Fons van der Beek fons.vanderbeek at 84-it.com
Sun Mar 9 06:30:31 CDT 2008


tnx for your help Gryboriy,

I've added
timing=1 to misdn-init.conf

Can i check anything to see if it's ok?
misdn log gives no errors when loading


Thu Mar  6 13:38:55 2008: P[ 4]  Got EVENT_FACILITY but we don't have a ch!
Sat Mar  8 07:52:34 2008: P[ 0]  -- mISDN Channel Driver Registered --
Sun Mar  9 11:49:46 2008: P[ 0]  -- mISDN Channel Driver Registered --
Sun Mar  9 12:09:08 2008: P[ 0]  -- mISDN Channel Driver Registered --

Shall i wait and see now what is happening? or can i do something else?



Grygoriy Dobrovolskyy schreef:
> Ok lets try same way:
> add option
> timing=1 in misdn-init.conf
> see what happens
>
> 2008/3/9, Fons van der Beek <fons.vanderbeek at 84-it.com 
> <mailto:fons.vanderbeek at 84-it.com>>:
>
>     I use MiSDN
>     so
>
>
>
>     head -n 1 /proc/zaptel/*
>
>     gives
>
>     head: cannot open `/proc/zaptel/*' for reading: No such file or
>     directory
>
>
>     Grygoriy Dobrovolskyy schreef:
>
>     > paste output of
>     > head -n 1 /proc/zaptel/*
>     >
>
>     > 2008/3/9, Fons van der Beek <fons.vanderbeek at 84-it.com
>     <mailto:fons.vanderbeek at 84-it.com>
>     > <mailto:fons.vanderbeek at 84-it.com
>     <mailto:fons.vanderbeek at 84-it.com>>>:
>
>     >
>     >     what clock?
>     >     rxclock
>     >     crystalclock
>     >
>     >
>     >     I currently use
>     >
>     >     "card=1,0x4"
>     >
>     >
>     >
>     >
>     >
>     >
>
>     >     Grygoriy Dobrovolskyy schreef:
>     >
>     >     > Well i have installed asterisk on spare system to replace
>     old one,
>     >     > with new tyan motherboard, surprise came when i installed
>     digium
>     >     > fxs/fxo and b410 p, system unstable, random bips on start,
>     misdn
>     >     > module Not loading, heh, old system worked on asus p5nd2 sli
>     >     without a
>     >     > problem with them. There were 2 reasons why i wanted
>     change mobo 1:
>     >     > chipset on asus card generated too much heat, 2: i had a
>     new 3ware
>     >     > controller. So you never know really.
>     >     >
>     >     > Loud scrathing sound? sometimes a card problem, try on other
>     >     hardware.
>     >     >
>     >     > Pci interrupts, also maybe sync problem (you can enable b410
>     >     clock in
>     >     > misdn-init.conf)
>     >     >
>     >     >
>     >     > Also turn off all sound/usb/etc unused devices.
>     >     >
>     >     >
>     >
>     >     > 2008/3/8, Royce Souther <osgnuru at gmail.com
>     <mailto:osgnuru at gmail.com>
>
>     >     <mailto:osgnuru at gmail.com <mailto:osgnuru at gmail.com>>
>     <mailto:osgnuru at gmail.com <mailto:osgnuru at gmail.com>
>
>     >     <mailto:osgnuru at gmail.com <mailto:osgnuru at gmail.com>>>>:
>     >
>     >     >
>     >     >     root at ttyp0[~]# lspci -v -s 01:07.0
>     >     >     pcilib: Cannot open /sys/bus/pci/devices
>     >     >     0000:01:07.0 Communication controller: Tiger Jet
>     Network Inc.
>     >     >     Tiger3XX Modem/ISDN interface
>     >     >             Subsystem: Unknown device b1d9:0003
>     >     >             Flags: bus master, medium devsel, latency 32,
>     IRQ 10
>     >     >             I/O ports at ac00 [size=256]
>     >     >             Memory at fbfff000 (32-bit, non-prefetchable)
>     [size=4K]
>     >     >             Capabilities: [40] Power Management version 2
>     >     >
>     >     >     This is all I know about it. The client bought them
>     about a
>     >     month
>     >     >     ago and installed them himself then asked me to setup the
>     >     Asterisk
>     >     >     program for him. The problem motherboard was a four
>     year old
>     >     >     Gigabyte with a Promise IDE controller.
>     >     >
>     >     >     The new motherboard that works well is an ASUS but I
>     don't know
>     >     >     anything else about it.
>     >     >
>     >     >     On Sat, Mar 8, 2008 at 9:09 AM, Steve Totaro
>     >     >     <stotaro at totarotechnologies.com
>     <mailto:stotaro at totarotechnologies.com>
>     >     <mailto:stotaro at totarotechnologies.com
>     <mailto:stotaro at totarotechnologies.com>>
>     >
>
>     >     >     <mailto:stotaro at totarotechnologies.com
>     <mailto:stotaro at totarotechnologies.com>
>
>     >     <mailto:stotaro at totarotechnologies.com
>     <mailto:stotaro at totarotechnologies.com>>>> wrote:
>     >     >
>     >     >         Which revision of the Digium TDM400?
>     >     >
>     >     >         On Sat, Mar 8, 2008 at 10:24 AM, Royce Souther
>     >
>     >     >         <osgnuru at gmail.com <mailto:osgnuru at gmail.com>
>     <mailto:osgnuru at gmail.com <mailto:osgnuru at gmail.com>>
>
>     >     <mailto:osgnuru at gmail.com <mailto:osgnuru at gmail.com>
>     <mailto:osgnuru at gmail.com <mailto:osgnuru at gmail.com>>>> wrote:
>     >     >         > IRQ's seem to have been the problem. Thanks Steve
>     >     Totaro for
>     >     >         that tip.
>     >     >         >
>     >     >         > The Digium cards were at the same IRQ as the IDE
>     >     controller,
>     >     >         I moved the
>     >     >         > cards and hard drives to a different system and
>     all is
>     >     good now.
>     >     >         >
>     >     >         > Thanks.
>     >     >         >
>     >     >         >
>     >     >         >
>     >     >         > On Wed, Feb 27, 2008 at 12:11 PM, Steve Totaro
>     >     >         > <stotaro at totarotechnologies.com
>     <mailto:stotaro at totarotechnologies.com>
>     >     <mailto:stotaro at totarotechnologies.com
>     <mailto:stotaro at totarotechnologies.com>>
>     >
>
>     >     >         <mailto:stotaro at totarotechnologies.com
>     <mailto:stotaro at totarotechnologies.com>
>
>     >     <mailto:stotaro at totarotechnologies.com
>     <mailto:stotaro at totarotechnologies.com>>>> wrote:
>     >     >         > > Check for IRQ issues, move the card to a
>     different slot.
>     >     >         > >
>     >     >         > > You could ask permission to record calls so maybe
>     >     you can
>     >     >         hear the
>     >     >         > > sound yourself.
>     >     >         > >
>     >     >         > > I would then go ahead and swap out cards.  I
>     have had
>     >     >         TDM400 with bad
>     >     >         > > modules and also bad ports on the cards
>     themselves,
>     >     so it
>     >     >         could a
>     >     >         > > hardware issue.
>     >     >         > >
>     >     >         > > This is what I suspect, especially if you did not
>     >     put any
>     >     >         surge
>     >     >         > > suppression on your telco lines.  Usually, at
>     least
>     >     in my
>     >     >         experience,
>     >     >         > > ticks or beeps indicate IRQ, hissing or loud
>     static
>     >     >         indicate something
>     >     >         > > with/on the board is bad.  ALWAYS use surge
>     >     suppression on
>     >     >         your lines!
>     >     >         > >
>     >     >         > > Thanks,
>     >     >         > > Steve Totaro
>     >     >         > >
>     >     >         > >
>     >     >         > >
>     >     >         > >
>     >     >         > > On Wed, Feb 27, 2008 at 11:36 AM, Royce Souther
>     >
>     >     >         <osgnuru at gmail.com <mailto:osgnuru at gmail.com>
>     <mailto:osgnuru at gmail.com <mailto:osgnuru at gmail.com>>
>
>     >     <mailto:osgnuru at gmail.com <mailto:osgnuru at gmail.com>
>     <mailto:osgnuru at gmail.com <mailto:osgnuru at gmail.com>>>> wrote:
>     >     >         > > > I have setup a few Asterisk systems for
>     customers
>     >     using
>     >     >         Digium TDM400
>     >     >         > cards
>     >     >         > > > and Aastra phones. No problems with sound
>     quality
>     >     at all
>     >     >         except at this
>     >     >         > one
>     >     >         > > > site.
>     >     >         > > >
>     >     >         > > > Every time I try their system I don't hear any
>     >     problems
>     >     >         but they tell me
>     >     >         > > > that it is really bad. They describe it a a loud
>     >     >         scratching sound.
>     >     >         > > >
>     >     >         > > > Are there any tests that can be done to
>     pinpoint the
>     >     >         problem? Has anyone
>     >     >         > > > seen this before? Are there known causes for
>     this?
>     >     >         > > >
>     >     >         > > > --
>     >     >         > > > Open Source: To innovate then create
>     >     >         > > > Proprietary: To imitate then litigate
>     >     >         > >
>     >     >         > >
>     >     >         > >
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