[asterisk-users] Customer complains of noise on line I cannot reproduce.
Royce Souther
osgnuru at gmail.com
Sat Mar 8 23:43:37 CST 2008
root at ttyp0[~]# cat /proc/zaptel/*
Span 1: WCTDM/0 "Wildcard TDM400P REV I Board 1"
1 WCTDM/0/0 FXOKS (In use)
2 WCTDM/0/1 FXSKS (In use)
3 WCTDM/0/2 FXSKS (In use)
4 WCTDM/0/3 FXSKS (In use)
Span 2: WCTDM/1 "Wildcard TDM400P REV I Board 2"
5 WCTDM/1/0 FXOKS (In use)
6 WCTDM/1/1 FXSKS (In use)
7 WCTDM/1/2 FXSKS (In use)
8 WCTDM/1/3 FXSKS (In use)
root at ttyp0[~]#
On Sat, Mar 8, 2008 at 7:08 PM, Grygoriy Dobrovolskyy <megahohol at gmail.com>
wrote:
> paste output of
> head -n 1 /proc/zaptel/*
>
> 2008/3/9, Fons van der Beek <fons.vanderbeek at 84-it.com>:
>
> > what clock?
> > rxclock
> > crystalclock
> >
> >
> > I currently use
> >
> > "card=1,0x4"
> >
> >
> >
> >
> >
> >
> > Grygoriy Dobrovolskyy schreef:
> >
> > > Well i have installed asterisk on spare system to replace old one,
> > > with new tyan motherboard, surprise came when i installed digium
> > > fxs/fxo and b410 p, system unstable, random bips on start, misdn
> > > module Not loading, heh, old system worked on asus p5nd2 sli without a
> > > problem with them. There were 2 reasons why i wanted change mobo 1:
> > > chipset on asus card generated too much heat, 2: i had a new 3ware
> > > controller. So you never know really.
> > >
> > > Loud scrathing sound? sometimes a card problem, try on other hardware.
> > >
> > > Pci interrupts, also maybe sync problem (you can enable b410 clock in
> > > misdn-init.conf)
> > >
> > >
> > > Also turn off all sound/usb/etc unused devices.
> > >
> > >
> >
> > > 2008/3/8, Royce Souther <osgnuru at gmail.com <mailto:osgnuru at gmail.com
> > >>:
> >
> > >
> > > root at ttyp0[~]# lspci -v -s 01:07.0
> > > pcilib: Cannot open /sys/bus/pci/devices
> > > 0000:01:07.0 Communication controller: Tiger Jet Network Inc.
> > > Tiger3XX Modem/ISDN interface
> > > Subsystem: Unknown device b1d9:0003
> > > Flags: bus master, medium devsel, latency 32, IRQ 10
> > > I/O ports at ac00 [size=256]
> > > Memory at fbfff000 (32-bit, non-prefetchable) [size=4K]
> > > Capabilities: [40] Power Management version 2
> > >
> > > This is all I know about it. The client bought them about a month
> > > ago and installed them himself then asked me to setup the Asterisk
> > > program for him. The problem motherboard was a four year old
> > > Gigabyte with a Promise IDE controller.
> > >
> > > The new motherboard that works well is an ASUS but I don't know
> > > anything else about it.
> > >
> > > On Sat, Mar 8, 2008 at 9:09 AM, Steve Totaro
> > > <stotaro at totarotechnologies.com
> >
> > > <mailto:stotaro at totarotechnologies.com>> wrote:
> > >
> > > Which revision of the Digium TDM400?
> > >
> > > On Sat, Mar 8, 2008 at 10:24 AM, Royce Souther
> >
> > > <osgnuru at gmail.com <mailto:osgnuru at gmail.com>> wrote:
> > > > IRQ's seem to have been the problem. Thanks Steve Totaro for
> > > that tip.
> > > >
> > > > The Digium cards were at the same IRQ as the IDE controller,
> > > I moved the
> > > > cards and hard drives to a different system and all is good
> > now.
> > > >
> > > > Thanks.
> > > >
> > > >
> > > >
> > > > On Wed, Feb 27, 2008 at 12:11 PM, Steve Totaro
> > > > <stotaro at totarotechnologies.com
> >
> > > <mailto:stotaro at totarotechnologies.com>> wrote:
> > > > > Check for IRQ issues, move the card to a different slot.
> > > > >
> > > > > You could ask permission to record calls so maybe you can
> > > hear the
> > > > > sound yourself.
> > > > >
> > > > > I would then go ahead and swap out cards. I have had
> > > TDM400 with bad
> > > > > modules and also bad ports on the cards themselves, so it
> > > could a
> > > > > hardware issue.
> > > > >
> > > > > This is what I suspect, especially if you did not put any
> > > surge
> > > > > suppression on your telco lines. Usually, at least in my
> > > experience,
> > > > > ticks or beeps indicate IRQ, hissing or loud static
> > > indicate something
> > > > > with/on the board is bad. ALWAYS use surge suppression on
> > > your lines!
> > > > >
> > > > > Thanks,
> > > > > Steve Totaro
> > > > >
> > > > >
> > > > >
> > > > >
> > > > > On Wed, Feb 27, 2008 at 11:36 AM, Royce Souther
> >
> > > <osgnuru at gmail.com <mailto:osgnuru at gmail.com>> wrote:
> > > > > > I have setup a few Asterisk systems for customers using
> > > Digium TDM400
> > > > cards
> > > > > > and Aastra phones. No problems with sound quality at all
> > > except at this
> > > > one
> > > > > > site.
> > > > > >
> > > > > > Every time I try their system I don't hear any problems
> > > but they tell me
> > > > > > that it is really bad. They describe it a a loud
> > > scratching sound.
> > > > > >
> > > > > > Are there any tests that can be done to pinpoint the
> > > problem? Has anyone
> > > > > > seen this before? Are there known causes for this?
> > > > > >
> > > > > > --
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> > > > > > Proprietary: To imitate then litigate
> > > > >
> > > > >
> > > > >
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