[asterisk-users] Customer complains of noise on line I cannot reproduce.

Fons van der Beek fons.vanderbeek at 84-it.com
Sat Mar 8 18:48:54 CST 2008


what clock?
rxclock    
crystalclock


I currently use

"card=1,0x4"






Grygoriy Dobrovolskyy schreef:
> Well i have installed asterisk on spare system to replace old one, 
> with new tyan motherboard, surprise came when i installed digium 
> fxs/fxo and b410 p, system unstable, random bips on start, misdn 
> module Not loading, heh, old system worked on asus p5nd2 sli without a 
> problem with them. There were 2 reasons why i wanted change mobo 1: 
> chipset on asus card generated too much heat, 2: i had a new 3ware 
> controller. So you never know really.
>
> Loud scrathing sound? sometimes a card problem, try on other hardware.
>
> Pci interrupts, also maybe sync problem (you can enable b410 clock in 
> misdn-init.conf)
>
>
> Also turn off all sound/usb/etc unused devices.
>
>
> 2008/3/8, Royce Souther <osgnuru at gmail.com <mailto:osgnuru at gmail.com>>:
>
>     root at ttyp0[~]# lspci -v -s 01:07.0
>     pcilib: Cannot open /sys/bus/pci/devices
>     0000:01:07.0 Communication controller: Tiger Jet Network Inc.
>     Tiger3XX Modem/ISDN interface
>             Subsystem: Unknown device b1d9:0003
>             Flags: bus master, medium devsel, latency 32, IRQ 10
>             I/O ports at ac00 [size=256]
>             Memory at fbfff000 (32-bit, non-prefetchable) [size=4K]
>             Capabilities: [40] Power Management version 2
>
>     This is all I know about it. The client bought them about a month
>     ago and installed them himself then asked me to setup the Asterisk
>     program for him. The problem motherboard was a four year old
>     Gigabyte with a Promise IDE controller.
>
>     The new motherboard that works well is an ASUS but I don't know
>     anything else about it.
>
>     On Sat, Mar 8, 2008 at 9:09 AM, Steve Totaro
>     <stotaro at totarotechnologies.com
>     <mailto:stotaro at totarotechnologies.com>> wrote:
>
>         Which revision of the Digium TDM400?
>
>         On Sat, Mar 8, 2008 at 10:24 AM, Royce Souther
>         <osgnuru at gmail.com <mailto:osgnuru at gmail.com>> wrote:
>         > IRQ's seem to have been the problem. Thanks Steve Totaro for
>         that tip.
>         >
>         > The Digium cards were at the same IRQ as the IDE controller,
>         I moved the
>         > cards and hard drives to a different system and all is good now.
>         >
>         > Thanks.
>         >
>         >
>         >
>         > On Wed, Feb 27, 2008 at 12:11 PM, Steve Totaro
>         > <stotaro at totarotechnologies.com
>         <mailto:stotaro at totarotechnologies.com>> wrote:
>         > > Check for IRQ issues, move the card to a different slot.
>         > >
>         > > You could ask permission to record calls so maybe you can
>         hear the
>         > > sound yourself.
>         > >
>         > > I would then go ahead and swap out cards.  I have had
>         TDM400 with bad
>         > > modules and also bad ports on the cards themselves, so it
>         could a
>         > > hardware issue.
>         > >
>         > > This is what I suspect, especially if you did not put any
>         surge
>         > > suppression on your telco lines.  Usually, at least in my
>         experience,
>         > > ticks or beeps indicate IRQ, hissing or loud static
>         indicate something
>         > > with/on the board is bad.  ALWAYS use surge suppression on
>         your lines!
>         > >
>         > > Thanks,
>         > > Steve Totaro
>         > >
>         > >
>         > >
>         > >
>         > > On Wed, Feb 27, 2008 at 11:36 AM, Royce Souther
>         <osgnuru at gmail.com <mailto:osgnuru at gmail.com>> wrote:
>         > > > I have setup a few Asterisk systems for customers using
>         Digium TDM400
>         > cards
>         > > > and Aastra phones. No problems with sound quality at all
>         except at this
>         > one
>         > > > site.
>         > > >
>         > > > Every time I try their system I don't hear any problems
>         but they tell me
>         > > > that it is really bad. They describe it a a loud
>         scratching sound.
>         > > >
>         > > > Are there any tests that can be done to pinpoint the
>         problem? Has anyone
>         > > > seen this before? Are there known causes for this?
>         > > >
>         > > > --
>         > > > Open Source: To innovate then create
>         > > > Proprietary: To imitate then litigate
>         > >
>         > >
>         > >
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