[asterisk-users] Asterisk in the call center - how do you do it?

[Rob Hillis]

exten => s,n,TrySystem(wget -qb -O /dev/null -o /dev/null
"http://${new_ipaddr}/dummy.htm?settings=save&user_idle_text1=${ARG1}+(Roam)")

This is a clip from the macro in question.  How you obtain the IP
address of the phone very much depends on your own install - be it via
sip.conf or RealTime.


Matt Florell wrote:
> That sounds great, could you post an example?
>
> MATT---
>
> On 3/5/08, Rob Hillis <rob at hillis.dyndns.org> wrote:
>   
>>  Ahh... our method actually set an alias on the phone for the first identity
>> rather than simply sending a message to the phone.  This means that whenever
>> the phone would have displayed it's extension number or name, it would
>> display the string we'd set instead.  We used this for roaming extensions
>> rather than agents, but the principle would still hold.
>>
>>
>>
>>  Matt Florell wrote:
>>  Here is the sipsak string I use:
>>
>>
>> /usr/local/bin/sipsak -M -O desktop -B "MESSAGE HERE" -r 5060 -s
>> sip:phone at 192.168.1.10
>>
>>
>> Where "MESSAGE HERE" shows up on the Snom phone display after this is sent.
>>
>> Of course this is just an example, in the application messages are
>> posted on the phone display dynamically by the server depending on
>> agent status.
>>
>> MATT---
>>
>>
>> On 3/5/08, Rob Hillis <rob at hillis.dyndns.org> wrote:
>>
>>
>>  Interesting. Which type of SIP packet did you send?
>>
>>  The method Paul is referring to below is a page you get GET with certain
>>  parameters to reconfigure the phone via HTTP...
>>
>>
>>
>>  Matt Florell wrote:
>>  > I have done integrations with sipsak to do this with Snom phones as well:
>>  > http://sipsak.org/
>>  >
>>  > MATT---
>>  >
>>  > On 3/5/08, Paul Hales <pdhales at optusnet.com.au> wrote:
>>  >
>>  >> And we found (recently) that if you send the right http packet to a snom
>>  >> phone you can make the screen say "Agent 155" rather than the extension
>>  >> number. :)
>>  >>
>>  >> PaulH
>>  >>
>>  >>
>>
>>
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>
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