[asterisk-users] CME/Asterisk Voicemail Problems

[Gregory Wong]

I am having problems with CME transferring calls that are busy or noan to voicemail which is on Asterisk. I have used the no supplementary-service sip moved-temporarily
 and no supplementary-service sip refer commands but when an outside call is transferred to voicemail it just goes to a busy tone. Internal calls go to voicemail fine. Does anyone have any suggestions or experience integrating CME with Asterisk for voicemail?

I have the following setup in extensions_custom.conf (I am using Trixbox):

[cme-vmail]
include => attendant

;messages button
exten => 999,1,Background(silence/1)
exten => 999,2,VoicemailMain(${CALLERID(num)})
exten => 999,3,Hangup

;busy message
exten => 998,1,NoOp,${CALLERID(num)}
exten => 998,2,NoOp,${CALLERID(rdnis)}
exten => 998,3,Playback(silence/1)
exten => 998,4,VoiceMail(b${CALLERID(rdnis)})
exten => 998,5,Hangup

;unavaiable message
exten => 997,1,NoOp,${CALLERID(num)}
exten => 997,2,NoOp,${CALLERID(rdnis)}
exten => 997,3,Playback(silence/1)
exten => 997,4,VoiceMail(u${CALLERID(rdnis)})
exten => 997,5,Hangup
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