[asterisk-users] Suddenly my Asterisk Box Hanged up all calls

[Chento Arohuanca]

Hi everybody,

I hope someone could help me. Today one of my PBXs seemed as it were frozen.
When I typed *asterisk -rx "core show channels"; "sip show peers" *or *"queue
show" *it showed the last activity before the crash. Finally I realise that
something was wrong because there were no activity at CLI and incoming calls
to IVR didn´t get through, then I decided to restart asterisk and things
were good again.

What logs say is:
/var/log/boot.log:
Jul 22 13:51:49 pbx asterisk: Interruption of asterisk succeeded
Jul 22 13:51:49 pbx asterisk: Start of safe_asterisk succeeded

/var/log/asterisk/messages.1983:
[Jul 22 13:40:36] ERROR[2717] channel.c: Translation to slin failed,
dropping frame for spies
[Jul 22 13:40:36] ERROR[2717] channel.c: Translation to slin failed,
dropping frame for spies
[Jul 22 13:40:36] ERROR[2717] channel.c: Translation to slin failed,
dropping frame for spies
[Jul 22 13:40:36] ERROR[2717] channel.c: Translation to slin failed,
dropping frame for spies
[Jul 22 13:40:37] ERROR[2717] channel.c: Translation to slin failed,
dropping frame for spies
*[Jul 22 13:51:49] NOTICE[3328] loader.c: 1 modules will be loaded.*
*[Jul 22 13:51:49] NOTICE[3328] cdr.c: CDR simple logging enabled.*
*[Jul 22 13:51:49] NOTICE[3328] loader.c: 157 modules will be loaded.*
*[Jul 22 13:51:50] NOTICE[3328] config.c: Registered Config Engine odbc*
*[Jul 22 13:51:50] NOTICE[3328] res_odbc.c: Connecting asterisk*
*[Jul 22 13:51:50] NOTICE[3328] res_odbc.c: Registered ODBC class 'asterisk'
dsn->[asterisk]*
*[Jul 22 13:51:50] NOTICE[3328] res_odbc.c: Connecting mysql1*
*[Jul 22 13:51:50] NOTICE[3328] res_odbc.c: Registered ODBC class 'mysql1'
dsn->[MySQL-asterisk]*
*[Jul 22 13:51:50] NOTICE[3328] res_odbc.c: Connecting mysql2*
*[Jul 22 13:51:50] NOTICE[3328] res_odbc.c: Registered ODBC class 'mysql2'
dsn->[MySQL-asterisk]*
*[Jul 22 13:51:50] NOTICE[3328] res_odbc.c: res_odbc loaded.*
*[Jul 22 13:51:50] NOTICE[3328] config.c: Registered Config Engine mysql*
*[Jul 22 13:51:50] NOTICE[3328] app_queue.c: Queue members successfully
reloaded from database.*
*[Jul 22 13:51:50] NOTICE[3328] pbx_ael.c: Starting AEL load process.*
*[Jul 22 13:51:50] NOTICE[3328] pbx_ael.c: AEL load process: calculated
config file name '/etc/asterisk/extensions.ael'.*
*[Jul 22 13:51:50] NOTICE[3328] pbx_ael.c: File /etc/asterisk/extensions.ael
not found; AEL declining load*
[Jul 22 13:51:50] NOTICE[3437] chan_sip.c: Peer '806' is now Reachable.
(61ms / 2000ms)
[Jul 22 13:51:50] NOTICE[3437] chan_sip.c: Peer '831' is now Reachable.
(62ms / 2000ms)
[Jul 22 13:51:50] NOTICE[3437] chan_sip.c: Peer '819' is now Reachable.
(30ms / 2000ms)
[Jul 22 13:51:50] NOTICE[3437] chan_sip.c: Peer '813' is now Reachable.
(30ms / 2000ms)
[Jul 22 13:51:51] NOTICE[3437] chan_sip.c: Peer '856' is now Reachable.
(26ms / 856ms)

First *channel.c *errors **happens when someone use the HOLD and MUTE
function in a SIP softphone based on PortSIP Development Kit (we are
building an IAX client based softphone to fix these ERRORS and hidden -at
logger.conf- WARNINGS). At *Jul 22 13:51:49 *I decided to  reboot
asterisk *[service
asterisk restart] *

4 days ago the system had reboot itself but PBX functions went back
automatically, that were no the case today :(. Agents told me they were
receiving congestion messages (the most for invalid numbers) in outbound
calls just before the crash.

My * version: 1.4.17
We have round about 60 users with no more than 30 simultaneous calls at the
peak hour (inbound and outbound)
My inbound campaing has 10 agents in a simple queue (Local Channels and SIP
extensions)

My hardware is an IBM iSeries 386 *[Linux pbx_daniel.com 2.6.9-67.0.1.ELsmp
#1 SMP i686 i686 i386 GNU/Linux]*

I`ll really appreciate every help you can give me.

Thanks in advance,

Daniel Arohuanca
+51 1 3594122
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