[asterisk-users] Queue() AGI Bug ?

Will Tatam will at netmindz.net
Sun Jul 20 14:56:37 CDT 2008


The docs state that the AGI is run when the caller is connected but this 
does not appear to be true with 1.4.21.1

What I see is

1) caller enters queue
2) agent is found for call
3) agent1's call begins to ring
4) AGI is executed
5) agent does not answer the call before timeout, call goes to next agent
6) agent2 answers call but the AGI has already run

Expected behaviour

1) caller enters queue
2) agent is found for call
3) agent1's call begins to ring
4) agent does not answer the call before timeout, call goes to next agent
5) agent2 answers call but the AGI has already run
6) AGI is executed


I need the AGI to run when the actual call is connected to an agent as 
my AGI is tracking which agent took the call to then fire of a jabber 
message to that agent giving them them the url to access the caller's 
account page. Currently the message is going to agent1 and agent2 who 
actually takes the call never sees the message

-- 
Will Tatam

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