[asterisk-users] Polycom 501 transfer feature

[Adam Moffett]

Thanks for responding Kate.

I do have a transfer button on the phone, and I follow the transfer 
process as described in the user's guide.  When I press "transfer" the 
first caller is placed on hold and then I call the party I want to 
transfer to.  At this point I'm supposed to press "transfer" again to 
connect the two parties together.  Instead absolutely nothing happens, I 
can still press cancel to return to the first caller, but that's it.

We have 3 of these phones and it used to work on all 3 of them.  At some 
point we noticed it wasn't working any more on any of them but I'm not 
sure what changed.

Any ideas?

Thanks,
Adam

> I think it should work standard (i.e. no special setup) Do you have a 
> transfer button on the phone?
>
> Kate
>
> Adam Moffett wrote:
>   
>> I can't transfer calls with my polycom 501's.  Do I need to set up 
>> something in particular in the asterisk dialplan to make the feature work?
>>
>>
>>
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>
> _______________________________________________
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>