[asterisk-users] Diagnosing dropped calls...

[Al Baker]

Quote "Seriously though, if your business lives and dies by the phone 
system,
 > get T1 with SIP from your provider directly "

If your business lives and dies, get that regular, boring, RELIABLE, TDM-T1.
SIP/VOIP/Whatever - Cool fun, great when it works
TDM-T1 - Unsurpassed reliabilty

Steve Totaro wrote:
> Unfounded rumors say that ABE doesn't come with app_rnddropcall ;-]
>
>
> On Fri, Jul 11, 2008 at 12:40 PM, Carlos Chavez 
> <cursor at telecomabmex.com <mailto:cursor at telecomabmex.com>> wrote:
>
>     The other thing that baffles me about this setup is that it only seems
>     to happen to people who are connected to the internal network in the
>     office. They have about 30 remote users that have not reported this
>     same problem, their issue is usually bandwidth related from their home
>     connection.
>
>     We have checked the internal network several times and there is
>     not any
>     obvious problem (apart from the dropped calls). They use high end
>     Cisco
>     switches and they were just audited to make sure there were no
>     configuration errors.
>
>     All the internal phones are Aastra (most are 9133i and some others
>     53i).
>
>     On Thu, 2008-07-10 at 20:55 -0400, Steve Totaro wrote:
>     > Try dropping the IAX2 and only use SIP. Don't ask "why?" Just give
>     > it a try and see if things improve for you.
>     >
>     > Also when you assume, you make and "ass" out of you and "me" (just a
>     > little joke, get it? ass-u-me.)
>     >
>     > You could be hitting an overloaded router or whatever along the way,
>     > 10mbs fiber does not mean low latency or lost packets.
>     >
>     > Seriously though, if your business lives and dies by the phone
>     system,
>     > get T1 with SIP from your provider directly (point to point)
>     with G729
>     > or just get a real ISDN or POTS lines.
>     >
>     > And then you will still have "dropped" calls depending on your
>     volume
>     > and how vocal your users are. Usually, once they perceive a problem,
>     > then even if the other side of the call is on a cell and the cell
>     > drops the call, you will get a complaint. The only way to track
>     those
>     > down are on a case by case basis with ANI II codes 61-63
>     > http://www.nanpa.com/number_resource_info/ani_ii_assignments.html
>     >
>     > Thanks,
>     > Steve Totaro
>     >
>     > On Thu, Jul 10, 2008 at 7:15 PM, Carlos Chavez
>     > <cursor at telecomabmex.com <mailto:cursor at telecomabmex.com>> wrote:
>     > My customer has a 10mpbs fiber connection to the
>     > Internet so we have
>     > always assumed that the connection is not really a problem.
>     > We will
>     > look into it. Thank you.
>     >
>     >
>     >
>     >
>     >
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