[asterisk-users] Asterisk as an IVR solution

Steve Totaro stotaro at totarotechnologies.com
Thu Jul 10 12:37:55 CDT 2008


On Thu, Jul 10, 2008 at 1:25 PM, Mark Carpenter <mark at sixvoices.com> wrote:

> Hi.
> We are building an application that will provide users with the ability to
> call in and report an absence. The caller will have to validate themselves
> and the call tree will be dynamic, based on data in a MySQL database. We
> will have many customers, each calling a separate phone number, each having
> a different call tree. New customers will be added regularly and we do not
> want a solution that requires extensive programming each time (the call
> trees are different in subtle ways from each other).
>
> Is Asterisk a great solution for this? If not do you know what would? If
> so, we need someone to help us set it up, can you suggest someone?
>
> Thanks in advance. Best.
>
> Mark
>

Asterisk certainly is a great solution for this.  If you find you need or
want extra flexibility,  the external IVR app.
http://www.voip-info.org/wiki/index.php?page=Asterisk+cmd+ExternalIVR

Thanks,
Steve Totaro
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