[asterisk-users] Trouble with faxing using iaxmodem / hylafax

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Hi all,

I have just setup a trixbox system and I am implementing 
hylafax/iaxmodem solution for the faxing.
When i send a fax to it by phoning in listening to the IVR and manually 
pressing start to initate the fax, the call gets picked up correctly as 
a fax and everything works well.
When I try sending a fax by entering the phone number and pressing start 
to initiate dialing it sounds like there is a small click when it 
connects to the phone system then the sending fax machine hangs up. 
I have tried it from three faxes that can do the auto dial in and they 
all do the same thing. It never makes it in to the phone system and the phone system doesn't have a chance 
to pick up the fax. All output in the CLI occurs after the sending fax has hung up.

Does anyone have any ideas I could try to get this working.

Thanks
Kate

some of the output (after sending fax has hung up)
-- Starting simple switch on 'Zap/3-1'

  -- Executing [s at from-zaptel:1] NoOp("Zap/3-1", "Entering from-zaptel 
with DID == ") in new stack
  -- Executing [s at from-zaptel:2] Ringing("Zap/3-1", "") in new stack
  -- Executing [s at from-zaptel:3] Set("Zap/3-1", "DID=s") in new stack
  -- Executing [s at from-zaptel:4] NoOp("Zap/3-1", "DID is now s") in 
new stack
  -- Executing [s at from-zaptel:5] GotoIf("Zap/3-1", "1?zapok:notzap") 
in new stack
  -- Goto (from-zaptel,s,8)
  -- Executing [s at from-zaptel:8] NoOp("Zap/3-1", "Is a Zaptel 
Channel") in new stack
  -- Executing [s at from-zaptel:9] Set("Zap/3-1", "CHAN=3-1") in new stack
  -- Executing [s at from-zaptel:10] Set("Zap/3-1", "CHAN=3") in new stack
  -- Executing [s at from-zaptel:11] Macro("Zap/3-1", 
"from-zaptel-3|s|1") in new stack
  -- Executing [s at from-zaptel:12] NoOp("Zap/3-1", "Returned from Macro 
from-zaptel-3") in new stack
  -- Executing [s at from-zaptel:13] Goto("Zap/3-1", "from-pstn|s|1") in 
new stack
  -- Goto (from-pstn,s,1)
  -- Executing [s at from-pstn:1] Set("Zap/3-1", "__FROM_DID=s") in new stack
  -- Executing [s at from-pstn:2] GotoIf("Zap/3-1", "0 ?cidok") in new stack
  -- Executing [s at from-pstn:3] Set("Zap/3-1", 
"CALLERID(name)=33863072") in new stack
  -- Executing [s at from-pstn:4] NoOp("Zap/3-1", "CallerID is "33863072" 
<33863072>") in new stack
  -- Executing [s at from-pstn:5] Answer("Zap/3-1", "") in new stack
  -- Executing [s at from-pstn:6] PlayTones("Zap/3-1", "ring") in new stack
  -- Executing [s at from-pstn:7] NVFaxDetect("Zap/3-1", "3") in new stack
  -- Executing [talk at from-pstn:1] NoOp("Zap/3-1", "Catch-All DID Match 
- Found talk - You probably want a DID for this.") in new stack
  -- Executing [talk at from-pstn:2] Goto("Zap/3-1", "ext-did|s|1") in 
new stack
  -- Goto (ext-did,s,1)
  -- Executing [s at ext-did:1] Set("Zap/3-1", "__FROM_DID=s") in new stack
  -- Executing [s at ext-did:2] GotoIf("Zap/3-1", "1 ?cidok") in new stack
  -- Goto (ext-did,s,4)
  -- Executing [s at ext-did:4] NoOp("Zap/3-1", "CallerID is "33863072" 
<33863072>") in new stack
  -- Executing [s at ext-did:5] Answer("Zap/3-1", "") in new stack
  -- Executing [s at ext-did:6] PlayTones("Zap/3-1", "ring") in new stack
  -- Executing [s at ext-did:7] NVFaxDetect("Zap/3-1", "3") in new stack
  -- Executing [s at ext-did:8] Goto("Zap/3-1", "timeconditions|1|1") in 
new stack
  -- Goto (timeconditions,1,1)
  -- Executing [1 at timeconditions:1] GotoIfTime("Zap/3-1", 
"08:20-11:59|mon-fri|*|*?app-announcement-1|s|1") in new stack
  -- Executing [1 at timeconditions:2] Goto("Zap/3-1", 
"timeconditions|2|1") in new stack
  -- Goto (timeconditions,2,1)
  -- Executing [2 at timeconditions:1] GotoIfTime("Zap/3-1", 
"12:00-17:05|mon-fri|*|*?app-announcement-2|s|1") in new stack
  -- Goto (app-announcement-2,s,1)
  -- Executing [s at app-announcement-2:1] GotoIf("Zap/3-1", "1?begin") 
in new stack
  -- Goto (app-announcement-2,s,4)
  -- Executing [s at app-announcement-2:4] NoOp("Zap/3-1", "Playing 
announcement AfternoonWk") in new stack
  -- Executing [s at app-announcement-2:5] Playback("Zap/3-1", 
"custom/greet_afternoon|noanswer") in new stack
  -- <Zap/3-1> Playing 'custom/greet_afternoon' (language 'en')
  -- Executing [s at app-announcement-2:6] Goto("Zap/3-1", "ivr-3|s|1") 
in new stack
  -- Goto (ivr-3,s,1)
  -- Executing [s at ivr-3:1] Set("Zap/3-1", "LOOPCOUNT=0") in new stack
  -- Executing [s at ivr-3:2] Set("Zap/3-1", "__DIR-CONTEXT=default") in 
new stack
  -- Executing [s at ivr-3:3] Set("Zap/3-1", "_IVR_CONTEXT_ivr-3=") in 
new stack
  -- Executing [s at ivr-3:4] Set("Zap/3-1", "_IVR_CONTEXT=ivr-3") in new 
stack
  -- Executing [s at ivr-3:5] GotoIf("Zap/3-1", "1?begin") in new stack
  -- Goto (ivr-3,s,8)
  -- Executing [s at ivr-3:8] Set("Zap/3-1", "TIMEOUT(digit)=3") in new stack
  -- Digit timeout set to 3
  -- Executing [s at ivr-3:9] Set("Zap/3-1", "TIMEOUT(response)=10") in 
new stack
  -- Response timeout set to 10
  -- Executing [s at ivr-3:10] BackGround("Zap/3-1", "custom/main_menu") 
in new stack
  -- <Zap/3-1> Playing 'custom/main_menu' (language 'en')
  -- Registered IAX2 '1100' (AUTHENTICATED) at 127.0.0.1:4571
  -- Registered IAX2 '1100' (AUTHENTICATED) at 127.0.0.1:4570
  -- Registered IAX2 '1100' (AUTHENTICATED) at 127.0.0.1:32769
  -- Executing [s at ivr-3:11] WaitExten("Zap/3-1", "|") in new stack

Then it calls my phone which is the default if no response on menu