[asterisk-users] Call quality

[Steve Totaro]

Recording the calls may or may not reveal an issue.  I have personally
done this exact same method of troubleshooting only to find the
recordings were perfect but not the actual calls.

I think you should try just putting a regular server in place of your
"appliance" and then test.

I have a feeling the I/O is choking your system, similar to recording
many simultaneous calls, which to me would indicate a flash
bottleneck.  At least put in a real HD and copy over your configs.

Thanks,
Steve T

On Tue, Jul 1, 2008 at 9:15 AM, Loic Didelot <ldidelot at mixvoip.com> wrote:
> I considered that,
> but I fear that this would load the machine even more. So I guess I
> should take a more powerful box with a good harddrive (at the moment I
> have a solid state flash card) and start recording calls.
>
>
> Best regards,
> Loic Didelot.
>
>
>
> On Tue, 2008-07-01 at 09:10 -0400, David Backeberg wrote:
>> On Tue, Jul 1, 2008 at 8:38 AM, Loic Didelot <ldidelot at mixvoip.com> wrote:
>> > Maybe someone can help me to track down the problem. What should I
>> > check, monitor test. Any ideas are welcome.
>>
>> If there are no legal reasons not to, consider recording all calls for
>> a limited time. It's easier for engineers to debug a voice quality
>> problem when they have a recording of exactly what it sounds like.
>> It's possible that different people are complaining about different
>> perceptions of what they consider a voice quality problem, and that
>> the problem might not even be on your end of the conversation.
>>
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> --
> Loïc DIDELOT
> MIXvoip S.a.
> ldidelot at mixvoip.com
> http://www.mixvoip.com
>
>
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