[asterisk-users] problem transferring calls some of the times
Ian
asterisk at iancoetzee.za.net
Wed Feb 27 01:27:32 CST 2008
Hi Raúl
It would seem that we might have the same problem here. As I also get
"No Answer" records in the cdr database for the calls that failed. I
just checked against a tester I did yesterday that failed.
See the extract of the call from the CDR database, does it look anything
like yours?
calldate
<http://phpmyadmin.vddi.co.za/sql.php?db=asterisk&table=cdr&token=b9559eee360f2461b1d1670e60aca5fe&sql_query=SELECT+%2AFROM+%60cdr%60++ORDER+BY+%60cdr%60.%60calldate%60+ASC>
clid
<http://phpmyadmin.vddi.co.za/sql.php?db=asterisk&table=cdr&token=b9559eee360f2461b1d1670e60aca5fe&sql_query=SELECT+%2AFROM+%60cdr%60++ORDER+BY+%60cdr%60.%60clid%60+ASC>
src
<http://phpmyadmin.vddi.co.za/sql.php?db=asterisk&table=cdr&token=b9559eee360f2461b1d1670e60aca5fe&sql_query=SELECT+%2AFROM+%60cdr%60++ORDER+BY+%60cdr%60.%60src%60+ASC>
dst
<http://phpmyadmin.vddi.co.za/sql.php?db=asterisk&table=cdr&token=b9559eee360f2461b1d1670e60aca5fe&sql_query=SELECT+%2AFROM+%60cdr%60++ORDER+BY+%60cdr%60.%60dst%60+ASC>
dcontext
<http://phpmyadmin.vddi.co.za/sql.php?db=asterisk&table=cdr&token=b9559eee360f2461b1d1670e60aca5fe&sql_query=SELECT+%2AFROM+%60cdr%60++ORDER+BY+%60cdr%60.%60dcontext%60+ASC>
channel
<http://phpmyadmin.vddi.co.za/sql.php?db=asterisk&table=cdr&token=b9559eee360f2461b1d1670e60aca5fe&sql_query=SELECT+%2AFROM+%60cdr%60++ORDER+BY+%60cdr%60.%60channel%60+ASC>
dstchannel
<http://phpmyadmin.vddi.co.za/sql.php?db=asterisk&table=cdr&token=b9559eee360f2461b1d1670e60aca5fe&sql_query=SELECT+%2AFROM+%60cdr%60++ORDER+BY+%60cdr%60.%60dstchannel%60+ASC>
lastapp
<http://phpmyadmin.vddi.co.za/sql.php?db=asterisk&table=cdr&token=b9559eee360f2461b1d1670e60aca5fe&sql_query=SELECT+%2AFROM+%60cdr%60++ORDER+BY+%60cdr%60.%60lastapp%60+ASC>
lastdata
<http://phpmyadmin.vddi.co.za/sql.php?db=asterisk&table=cdr&token=b9559eee360f2461b1d1670e60aca5fe&sql_query=SELECT+%2AFROM+%60cdr%60++ORDER+BY+%60cdr%60.%60lastdata%60+ASC>
duration
<http://phpmyadmin.vddi.co.za/sql.php?db=asterisk&table=cdr&token=b9559eee360f2461b1d1670e60aca5fe&sql_query=SELECT+%2AFROM+%60cdr%60++ORDER+BY+%60cdr%60.%60duration%60+ASC>
billsec
<http://phpmyadmin.vddi.co.za/sql.php?db=asterisk&table=cdr&token=b9559eee360f2461b1d1670e60aca5fe&sql_query=SELECT+%2AFROM+%60cdr%60++ORDER+BY+%60cdr%60.%60billsec%60+ASC>
disposition
<http://phpmyadmin.vddi.co.za/sql.php?db=asterisk&table=cdr&token=b9559eee360f2461b1d1670e60aca5fe&sql_query=SELECT+%2AFROM+%60cdr%60++ORDER+BY+%60cdr%60.%60disposition%60+ASC>
amaflags
<http://phpmyadmin.vddi.co.za/sql.php?db=asterisk&table=cdr&token=b9559eee360f2461b1d1670e60aca5fe&sql_query=SELECT+%2AFROM+%60cdr%60++ORDER+BY+%60cdr%60.%60amaflags%60+ASC>
accountcode
<http://phpmyadmin.vddi.co.za/sql.php?db=asterisk&table=cdr&token=b9559eee360f2461b1d1670e60aca5fe&sql_query=SELECT+%2AFROM+%60cdr%60++ORDER+BY+%60cdr%60.%60accountcode%60+ASC>
uniqueid
<http://phpmyadmin.vddi.co.za/sql.php?db=asterisk&table=cdr&token=b9559eee360f2461b1d1670e60aca5fe&sql_query=SELECT+%2AFROM+%60cdr%60++ORDER+BY+%60cdr%60.%60uniqueid%60+ASC>
userfield
<http://phpmyadmin.vddi.co.za/sql.php?db=asterisk&table=cdr&token=b9559eee360f2461b1d1670e60aca5fe&sql_query=SELECT+%2AFROM+%60cdr%60++ORDER+BY+%60cdr%60.%60userfield%60+ASC>
2008-02-26 14:11:59 s incoming_calls Zap/4-1
SIP/300-009218b0 Dial SIP/300 116 106 ANSWERED 3
2008-02-26 14:14:12 "Luzaan lyn 1" <300> 300 301 internal
SIP/300-00835200 SIP/301-00843750 Dial SIP/301|30 19 9
ANSWERED 3
2008-02-26 14:18:09 301 301 s internal SIP/316-00919110
4 0 NO ANSWER 3
Raúl Gómez C. said the following on 26-Feb-08 05:29 PM:
> Ian,
>
> I'm having *THE SAME PROBLEM* and I've noticed that when a transfer
> fail (only happens when receptionist dial an external number) the call
> is marker as "NO ANSWER" in the CDR, even when the call *HAS BEEN
> ANSWERED* by the other party (the callee). See my previous post below.
>
>
> http://lists.digium.com/pipermail/asterisk-users/2008-February/206228.html
>
> http://lists.digium.com/pipermail/asterisk-users/2008-February/206533.html
>
>
> So I think Asterisk doesn't want to transfer calls that hasn't been
> answered, *OR* maybe are the phone itself (since I have the EXACT
> phones you have GXP-2000), that is causing the problem.
My testing and log whatching got me believing its a problem with
"Zombie" calls becuase of reregistering on the Grandstream phones. Dont
know if you have noticed it as well, almost always happens at the top of
the hour.
>
> BTW: I have the same Asterisk, Zaptel and Libpri versions as you have.
I downgraded from 1.4.8 to 1.4.7.1 in favour of being able to dial using
DTMF.
>
> Please check your CDR and look if the calls that has failed to
> transfer are marked as "NO ANSWER".
You are spot on here.
>
>
> Thanks, I hope we can solve this anytime soon...
So do I, I am glad that there is someone else with this problem, I think
we can help each other in this matter.
Regards
Ian
>
> --
> Nacho
> Linux Counter #156439
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