[asterisk-users] Sangoma FXO EC vs Rhino FXO EC

[David Boyd]

On Wed, 2008-02-20 at 17:34 -0600, Tilghman Lesher wrote:
> On Wednesday 20 February 2008 16:42:59 Steve Totaro wrote:
> > On Tue, Feb 19, 2008 at 8:23 PM, Tilghman Lesher
> >
> > <tilghman at mail.jeffandtilghman.com> wrote:
> > > On Tuesday 19 February 2008 18:27:32 Michael J. Liberatore wrote:
> > >  > Hi all, I am a huge fan of Sangoma cards after having many problems
> > >  > with digium cards and then switching to sangoma cards and them giving
> > >  > me excellent support with excellent results.
> > >
> > >  I would recommend that you give the Digium cards another shot.  There is
> > >  zero risk now, as Digium cards are now backed with a 5 year warranty and
> > > a 100% money-back guarantee:  Digium will make it work, or you get your
> > > money back.
> > >
> > >  http://www.digium.com/en/company/riskfree-facts.php
> >
> > Is Digium's money back guarantee and five year warranty retroactive?
> 
> It's a new guarantee on cards sold after February 1st, 2008.  What had to
> happen first was to address the legitimate concerns that customers had
> about our boards, and that's been done.  All of the new boards should not
> have any of the problems that previously plagued customers, and we'd really
> like to see customers who had problems in the past come back and give it
> another try.  And we're confident enough about our boards that we're willing
> to provide a full 5 years of warranty on these new boards AND back them up
> with a 100% money back guarantee.
> 
> Unfortunately, the old boards that are already out of warranty are just
> that -- out of warranty.  The boards that have given our customers trouble
> have been discontinued, so going forward, everybody should be good.  I
> realize that Michael's customer is a bit miffed about old boards that aren't
> working, but the current boards should now work for everybody.
> 
> The only investment that you'd really be risking is time, and unfortunately,
> we can't manufacture that for you.  ;-)
> 

A trade in policy would be a great incentive for people to try digium
again. In particular if you are already happy with a current vendor, and
have no reason to spend more money just to prove to yourself that Digium
now has good product, it could be construed  as potentially throwing
good money after bad.



just my 2cents worth.

Dave