[asterisk-users] Polycom Key Assignment

[Tim Nelson]

The phones in question are mainly going to be IP430's. I can see the problem that would be presented regarding the key's use in different contexts. However, when the phone sits idle, the up, down, left, and right navigation keys can be used to access various menu items such as missed/placed/received calls. I would think that simply remapping one of those keys should not pose a problem.

Thank you for the Polycom admin guide reference. I'll continue my search there.

Tim Nelson
Systems/Network Support
Rockbochs Inc.

----- Original Message -----
From: "Jose Quinteiro" <asterisk at quinteiro.org>
To: "Asterisk Users Mailing List - Non-Commercial Discussion" <asterisk-users at lists.digium.com>
Sent: Wednesday, February 20, 2008 3:30:01 PM (GMT-0600) America/Chicago
Subject: Re: [asterisk-users] Polycom Key Assignment

I'm assuming you're talking about the 320/330s, 'cause the bigger phones
all have a DND key.

Yes, it's possible but don't do it.  Those functions of those soft keys
are context-specific and they are used as navigation keys in some
contexts.  I did exactly what you propose, and found that I couldn't
backspace to correct keypad errors, for example.

Basically the only key available for remapping is the "dial" key.  You
can find instructions on how to do it starting at page 4-22 (PDF page
70) of the Administrator's Guide (page numbers are from version 2.2.0.)

HTH,
Jose.

Tim Nelson wrote:
> Hello! Is it possible to assign any of the soft keys on the Polycom IP series handsets to a specific function in the feature menu? I'd like to assign one of the keys below the LCD to function as a Do Not Disturb button but I have not been able to find a helpful guide or proper documentation that is understandable for the task. Any help is greatly appreciated. Thank you!
> 
> Tim Nelson
> Systems/Network Support
> Rockbochs Inc.
> 
> 
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