[asterisk-users] problem transferring calls some of the times

[Mojo with Horan & Company, LLC]

Is it AFTER you have parked a call?  Meaning, for example, you transfer 
an incoming call to 700.  No problem.  Later, when it's picked up from 
701, can it NOT be transferred again? 

Moj

Ian wrote:
> Hi All
>
> Sorry to be a bother again but seems like I just cant get away from 
> the problems.
>
> This time my problem is that *sometimes* a user cant transfer a call 
> from one extension to another, I have narrowed down the problem to it 
> only happening to calls from outside the internal system.
>
> The wierd thing about the problem is that it comes and goes one moment 
> the user can transfer, and the next call he can't.
>
> I am running:
>
>     * Asterisk 1.4.17
>     * Zaptel 1.4.7.1
>     * Libpri 1.4.3
>
> Using the following phones and firmware
>
>     * Grandstream GXP2000 (with ext pad) : 1.1.4.14
>     * Grandstream BT200 : 1.1.4.18
>
> I have set up the phones to log debug logs to a syslog server, I am 
> still trying to figure out what exactly the log says.
>
> Is it an * problem, or Grandstream problem
>
> Does anyone know if I am able to see the keysequence the user types 
> into the phone (just in case it might even be a user made problem), I 
> have tried scanning though the logs of a failed call, but could not 
> see any lines that can be a keypress, or maybe I am looking in the 
> incorrect spot?
>
> Your help will be greatly appreciated.
>
> Let me know if, in any way, I can shed some more light on the subject.
>
> Thanks in advance
> Ian
> -- 
> www.vddi.co.za <http://www.vddi.co.za/>
> I Coetzee
> IT Tegnikus
> Telefoon 	: 	012 664 2300
> Selfoon 	: 	079 522 6519
> Faks 	: 	012 644 2902
> E-pos 	: 	ian at vddi.co.za
> Skype 	: 	vddb_igcoetzee
>
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