[asterisk-users] Digium stopped TDM400P production: alternatives??

[Joe Acquisto]

I have not found this to be so.  As an end user, I have had excellent support from Digium on TDM400p.  They have been more responsive the several times I had to call.  Even cross shipping replacement cards (CC, required, of course).

Cannot fault their support at all.

joe a.

>>> On 2/16/2008 at 12:53 AM, <asterisk-users-bounces at lists.digium.com> wrote:
> You are kidding, right ???
> 
> A small user that just buys one card won't get a good support from
> Digium. It'll be just a waste of time on the phone.
> 
> Practically any manufacturer gives similar support including ssh'ing
> in the users box.
> 
> Right now they push the user to buy a 4 channel echo canceller which
> you can get from Octasic for $40. The card with 4 ports is retail
> around $640.
> 
> You can get OpenVox or another brand TDM400P compatible for 1/3 of
> that + $40 for echo canceller. Now that's a Digium high marigin right there
> .. someone has to pay the CEO salary and the mortgage for a
> new building :)
> 
> cheers
> 
> On 2/15/08, James Finstrom <jfinstrom at rhinoequipment.com> wrote:
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>>
>> I would say email Kevin what he asked. The problem with switching to a
>> clone company is you get what you pay for. Sticking with Digium you at
>> least have support. and 3 clone cards and hours of troubleshooting
>> later you will wish you hadn't been all cheap.
> 
> 
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