[asterisk-users] Dailplan code for holiday detection?
Lenz Emilitri
lenz.loway at gmail.com
Tue Dec 30 11:10:59 CST 2008
I have a small script that I use to control queue access, it's an AGI script
that lets you define on-off periods on a weekly basis plus holidays. I never
get around to publishing it, though I find it quite useful - if anybody is
interested, I'll clean it up and share it :-)
l.
2008/12/23 Dan Austin <Dan_Austin at phoenix.com>
> This has been on my ToDo list far too long.
>
> I have a small call-center setup, with basic
> time of day/day of week validation before putting
> callers in the queues.
>
> With the holidays upon us, I need to add check to
> see if 'today' is a holiday so I do not put callers
> in unmanned queues. Due to how the agents work, I have
> to allow joinwhenempty.
>
> Does anyone have a snippet of dialplan code, perhaps using
> Astdb, to check it 'today' is a listed holiday?
>
> Thanks,
> Dan
>
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--
Loway - home of QueueMetrics - http://queuemetrics.com
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