[asterisk-users] Join empty queue property

[Benny Amorsen]

"equis software" <equissoftware at gmail.com> writes:

> I want the callers don't join in a queue when the agents are busy.
> I suposse it is easy but i can't get the solution for this.
> Can you suggest me something?

If you don't need the full functionality of queues, they are
reasonably easy to reinvent in the dial plan. If you just do something
like

exten => _X!,n,Dial(SIP/phone1&SIP/phone2&SIP/phone3)

you will automatically get to the next priority if all agents are
busy. If you need dynamic agents, that can be handled by storing the
agents in a variable in the asterisk database -- or even better, in an
external database.


/Benny