[asterisk-users] Join empty queue property

[equis software]

Because I want this behabior, if all agents are busy I redirect the call to
an IVR to register the question.
In fact there is a property in queue.conf

; This setting controls whether callers can join a queue with no members.
There
; are three choices:
;
; yes    - callers can join a queue with no members or only unavailable
members
; no     - callers cannot join a queue with no members
; strict - callers cannot join a queue with no members or only unavailable
;          members
;
; joinempty = yes


I try to use  joinempty = strict

But didn´t work...



On Mon, Dec 29, 2008 at 2:31 PM, Carlos Chavez <cursor at telecomabmex.com>wrote:

>        Then why use a queue?  The purpose of a queue is exactly to keep
> people
> waiting while agents are all busy.
>
>        The only way I can see something like what you want is to put a very
> low timeout (maybe 10 seconds) so if all your agents are busy then the
> caller will get dropped from the queue and continue with the dialplan
> where you can redirect them.
>
> On Mon, 2008-12-29 at 10:26 -0200, equis software wrote:
> > I want the callers don't join in a queue when the agents are busy.
> > I suposse it is easy but i can't get the solution for this.
> > Can you suggest me something?
> > Thanks.
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