[asterisk-users] Increase DTMF Tone Duration
Steve Underwood
steveu at coppice.org
Fri Dec 19 12:33:56 CST 2008
Wilton Helm wrote:
> >The problem is simply the duration is too short (120ms), and the
> remote IVR >seems to not detect them
>
> That sounds like an IVR issue. I've worked on some traditional PABXs
> and even designed some DTMF receivers. Any decent DTMF receiver
> should be able to reliably decode 80 ms tones, and a really good one
> can decode 40 ms. 120 ms should be a very generous duration. I
> shipped 80 ms duration to COs 20 years ago.
If you shipped detectors requiring an 80ms burst of tone to a telco 20
years ago, they would have sent it back. They have never accepted more
than a 50ms minimum tone burst, and many demand detection with just a
40ms tone burst. Demanding >120ms is crazy. People just don't hold down
the keys that long. You'd have horrible failure rates.
Regards,
Steve
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