[asterisk-users] Asterisk 1.4.22 Queues problems (Fifo or not ?)

[Darrin Henshaw]

I believe you are correct Atis.

Philipp within your queue setup do you have any announcements? If so read the posting on queues.conf(http://www.voip-info.org/wiki/view/Asterisk+config+queues.conf), announcements will have an effect on the order that calls are picked up.

Cheers,


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-----Original Message-----
From: asterisk-users-bounces at lists.digium.com [mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Atis Lezdins
Sent: Thursday, December 18, 2008 14:45
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] Asterisk 1.4.22 Queues problems (Fifo or not ?)

On Thu, Dec 18, 2008 at 8:39 PM, Philipp Kempgen
<philipp.kempgen at amooma.de> wrote:
> Benoit schrieb:
>
>> I'm having a question with asterisk queue system, is it a fifo or a lifo
>> or random ?
>
> Depends on the strategy.
> http://www.voip-info.org/wiki-Asterisk+call+queues
>

Strategy affects which agent will be next to get call, but not which
call will be sent to next agent (if i understood OP correctly)

Regards,
Atis

--
Atis Lezdins,
VoIP Project Manager / Developer,
IQ Labs Inc,
atis at iq-labs.net
Skype: atis.lezdins
Cell Phone: +371 28806004
Cell Phone: +1 800 7300689
Work phone: +1 800 7502835

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