[asterisk-users] Call Recording - Asterisk

[Chris Rowson]

>
>
> >
> >     I wanted to setup Oreka to monitor calls on a trixbox box I have
> >     setup. Oreka doesn't seem to be catching all of the calls
> >     though.... I have port mirroring setup on the port that trixbox is
> >     connected to, mirrored to the port Oreka is connected to.
> >
> >     I have read that Asterisk doesn't work as a SIP Proxy, so I
> >     wondered if this meant that some phones, after checking in with
> >     Asterisk would simply communicate via RTP between each other,
> >     without going media transport going through trixbox itself? If
> >     this is the case then I guess I'd need to mirror the full VoIP
> >     VLAN to the Oreka port wouldn't I? Or is there another reason that
> >     I'm missing here?
> >
>
> Chris,
>
> Make sure that all of your SIP clients are set to "canreinvite=no" in
> "sip.conf".  The default is "canreinvite=yes", which allows RTP to
> bypass Asterisk.  Certain things (codec translation, playback of audio
> files, etc.) require Asterisk to be in the RTP path, which may explain
> why you're recording some of the calls.
>
> If you're still missing calls, make sure Oreka is configured properly in
> "config.xml".  In particular, the "AllowedIpRanges" and
> "BlockedIpRanges" settings provide IP address filtering at the Oreka
> level.  In general, I've had to configure these to prevent getting two
> recordings of each call (since Asterisk acts as a B2BUA) but your
> configuration may be too strict.
>
> Running tcpdump/Wireshark on the Oreka server will let you see exactly
> what's being mirrored.  There is even a setting in Oreka named
> "PcapFile" that will let you playback the packet capture file over and
> over until you're satisfied with your configuration.
>
> Regards,
>
> Matthew Roth
> InterMedia Marketing Solutions
> Software Engineer and Systems Developer
>

Matthew,

Thank you so much for your advice. It's really appreciated - I'll go through
it and see where I get.

Thanks again

Chris
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