[asterisk-users] Voicemail and FreePBX

[Danny Nicholas]

Looks like someone messed with a umask.  I would guess that freepbx can't
read "non-permissioned" files. The umask for msg0005.txt was 0770.  The
umask for msg0005.gsm was 0777.  I'd check the shell commands that run in or
under both processes for changes.  BTW, you should probably be running
something like Tripwire to pickup changes like this when they happen instead
of when the symptoms show (That's what I'm told).

-----Original Message-----
From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Carlos Chavez
Sent: Monday, December 08, 2008 2:37 PM
To: Asterisk
Subject: [asterisk-users] Voicemail and FreePBX

	I have a customer running Asterisk 1.4.22 and FreePBX 2.5.0 that is
having problems with Voicemail.  They can listen to their voicemail but
on the weekend it stopped delivering messages via email.  The only thing
I can notice is that the permissions for the files on teh voicemail
directories are created with no permissions at all.  Here is the listing
on one of the mailboxes:

  4 -------rw- 1 asterisk asterisk    274 Dec  8 12:45 msg0003.txt
 88 ---------- 1 asterisk asterisk  89324 Dec  8 12:45 msg0003.wav
 12 ---------- 1 asterisk asterisk   9420 Dec  8 13:03 msg0004.WAV
 12 ---------- 1 asterisk asterisk   9504 Dec  8 13:03 msg0004.gsm
  4 -------rw- 1 asterisk asterisk    268 Dec  8 13:03 msg0004.txt
 92 ---------- 1 asterisk asterisk  92204 Dec  8 13:03 msg0004.wav
  4 ---------- 1 asterisk asterisk   3895 Dec  8 13:19 msg0005.WAV
  4 ---------- 1 asterisk asterisk   3894 Dec  8 13:19 msg0005.gsm
  4 -------rw- 1 asterisk asterisk    271 Dec  8 13:19 msg0005.txt
 40 ---------- 1 asterisk asterisk  37804 Dec  8 13:19 msg0005.wav

	Asterisk runs as user asterisk as does Freepbx and Apache.  Any
ideas
on why voicemail is not going out via email?

-- 
Telecomunicaciones Abiertas de México S.A. de C.V.
Carlos Chávez Prats
Director de Tecnología
+52-55-91169161 ext 2001