[asterisk-users] Asterisk user client for customer service

David fire ddfire at gmail.com
Wed Dec 3 07:47:23 CST 2008


the best choice is queuemetrics (http://www.queuemetrics.com/)
you have all the info.
David


2008/12/3 Gordon Henderson
<gordon+asterisk at drogon.net<gordon%2Basterisk at drogon.net>
>

> On Wed, 3 Dec 2008, Ralf Träskman wrote:
>
>  Hi
>>
>> Is there a user client that a group, like customer service can use?
>>
>
>  We have today an avaya IP-office with phonemanager pro and I want
>> something equal to phonemanager pro, where you can logon to ques and see how
>> many calls is in that queue and so on.
>>
>
> Have a look at the Flash Operators Panel (FOP)
>
>  http://www.asternic.org/
>
> It's not as polished as the phonemanager stuff is though, but if you're
> prepared to put some work into building up the front-end, then it might be a
> start..
>
> Gordon
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