[asterisk-users] callcenter supervisor system

[Rob Hillis]

David fire wrote:
> hi
> i need an open source callcenter manager system like queuemetrics but
> opensource any one know any?
> i prefer to search before start a new one

You'll be pushing to find something even close to QueueMetrics' quality
available in open source.  The closest I'm aware of is Vicidial, though
if you only want a call centre statistics package, Vicidial doesn't
really meet the requirements since it's focus is on being a predictive
dialler.

There are a couple of unfinished, unpolished packages that are around
that don't even come /close/ to what is available through QueueMetrics.