[asterisk-users] Asterisk Queue's

[Mark Michelson]

Tobias Ahlander wrote:
> Hello Philipp,
> 
> Yes, I have autofill set in queues.conf. I suspect that this behaviour 
> is because the Polycom phones I use have 2 lines. Has anyone used this 
> function with polycom phones before? Also, my agents are Dynamic, 
> perhaps this works better with Static agents?
> 
> Here's my queues.conf (with commented lines deleted for easier reading):
> 
> [general]
> persistentmembers = yes
> autofill = yes
> monitor-type = MixMonitor
> 
> [sales]
> strategy = rrmemory
> wrapuptime=15
> 

Depending on which Asterisk version you are using, there was a bug in the queue 
application for some 1.4 releases where the autofill option would only be set 
properly if it were placed inside a queue. In other words, you may want to try 
putting autofill=yes inside the [sales] queue in your configuration.

Also, if you're using a version of Asterisk 1.2, autofill is not a valid option 
and you'll be stuck with the behavior you're seeing.

Mark Michelson