[asterisk-users] Fw: [asterisk-dev] frequent channel reset problem

[Steve Totaro]

>> From: Ming-Ching Tiew <mctiew at yahoo.com>
>> Subject: [asterisk-dev] frequent channel reset problem
>> To: asterisk-dev at lists.digium.com
>> Date: Friday, August 22, 2008, 3:04 PM
>> Hi,
>>
>> I am stucked with a nasty PRI problem for 2 weeks now and
>> will appreciate if I could get some help from here. The
>> problem is that my zaptel.conf and zapata.conf have been
>> working with one PRI line but it is not working with
>> another
>> PRI. I could easily blame it to the PRI line quality
>> itself, but the fact is that the PRI line has been working
>> fine with at least 2 PBXes for ages without experiencing
>> channel
>> reset or call drop problem. However when connected to
>> asterisk using wct4xxp driver, it will get call drop
>> randomly
>> every now and then.
>>
>> From the asterisk console output, when calls are dropped,
>> there is associated alarm detected.
>>
>> I would like to know the following:
>>
>> (1) After detecting an alarm, does the ISDN spec. specifies
>>     that all channels must be resetted or this is just an
>>     implementation choice which asterisk has made ?
>>
>>     Should asterisk reset the line after detecting the
>> alarm
>>     and caused all calls being drop?
>>
>> (2) I have a pri monitor ( ISDN tester) that sniffs the PRI
>>     line, I found that whenever the dropping calls problem
>>     happens,  the monitor print out "RDI Begin ...
>> SAMBE
>>    ,RESTART, RESTART ACK... RDI end".
>>
>> Does anyone know what is RDI other than what stated in the
>> monitor's manual as "Remote Defect Detect"
>> and
>> what causes it.
>>
>> Attached is the  PRI intense debug file.
>> ( http://www.geocities.com/mctiew/asterisk/bd2.txt )
>>
>> Any pointer or help given is greatly appreciated !
>>
>>

Try setting resetinterval to never.

resetinterval: sets the time in seconds between restart of unused
channels, defaults to
3600 minimum 60 seconds. Some PBXs don't like channel restarts. so set
the interval to a
very long interval e.g. 100000000 or 'never' to disable *entirely*.

http://www.voip-info.org/wiki/index.php?page=Asterisk+config+zapata.conf

Thanks,
Steve Totaro