[asterisk-users] queue timeout

[Giedrius Augys]

Hello,

  I want to ask, how to "detect" queue timeout? If queue members are busy or
not answering to the call, and after queue timeout caller would hear :
"Sorry all operators are busy, please leave a record":
 This example:

[ivr]
exten => start,1,Ringing
exten => start,n,Wait(2)
exten => start,n,Answer
exten => start,n,Playback(ivr/welcome)
exten =>
start,n,Set(RECORD_FILENAME=/var/spool/asterisk/monitor/ivr/operator-${STRFTIME(${EPOCH},,%Y%m%d%H%M%S)}-${CALLERID(num)})
exten => start,n,Set(MONITOR_FILENAME=${RECORD_FILENAME})
exten => start,n,Queue(ivr|tT|||30)

exten => t,1,Goto(ivr,recording,1)

exten => recording,1,Playback(ivr/leave-the-message)
exten =>
recording,n,Set(RECORD_FILENAME=/var/spool/asterisk/monitor/ivr/irasas-${STRFTIME(${EPOCH},,%Y%m%d%H%M%S)}-${CALLERID(num)})
exten => recording,n,Record(${RECORD_FILENAME}:wav||60)


So if operators are busy or not answering, and after 30 sec, I want to run
recording. But if operators answered the call, I want just hangup call. And
I don't no how to do that. Maybe use Dial command instead using Queue ? Or
is another way....

Thanks for your help.

-- 
Pagarbiai / Best Regards,
Giedrius Augys
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