[asterisk-users] Problem with Aastra 480ci and qualify=yes

[Matt Watson]

I;m using Aastra 480i's 9133i's, 9112i's, and 57i's and none of them have
experienced problems with qualify=yes.

I;m currently on Asterisk 1.4.17, but I've also tested them with 1.4.14 up
to 1.4.19.

--
Matt
http://www.mattgwatson.ca

On Fri, Aug 15, 2008 at 10:59 AM, Drew Gibson <drew at oanda.com> wrote:

> James Lamanna wrote:
> > Hi,
> > We have a few Aastra 480ci phones and we've noticed that in order to
> > get the phone to receive a call, qualify must be = no.
> > Apparently the Aastras do not respond to the qualify message (or
> > respond in a way Asterisk doesn't understand) and Asterisk thinks the
> > phone is unreachable.
> > However, this now prevents MWI from working properly on the phones.
> >
> > Does anyone know how to get MWI working without qualify? Or how to get
> > qualify working again with the Aastras?
> >
> >
>
> We have a number of 480i and one 480ct all setup with "qualify=yes"
> (Asterisk 1.2.24)
> Our inbound call centre seems to be pretty busy and my own MWI lights up
> far too often. Never had a problem with either.
>
> Which version of firmware?
> Which version of Asterisk?
> What's in your sip.conf?
> What error messages show on the console?
> Anything relevant in the logs?
>
> regards,
>
> Drew
>
> --
> Drew Gibson
>
> Systems Administrator
> OANDA Corporation
> www.oanda.com
>
>
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