[asterisk-users] LNP Problems

[Adam Moffett]

Thanks everyone for the input.

> A CSR is nothing more than a listing of the numbers by your current
> provider on some sort of letterhead to indicate you actually are the
> subscriber who these numbers belong to (ie, you pay the bill for
> them).
>
> Is it necessary for the actual LNP process - no, not technically but
> companies require it to make sure they are not porting some else's
> numbers.  Most CLEC's will just use a copy of your bill as the CSR.
> RBOC's have a more formal record which lists USOCs and other data that
> is completely unnecessary.  The company doing the LNP will also need
> an LOA from you to request the CSR from the current provider.
>
> Time Warner most likely does have to give you one if they operate as a
> CLEC in your state or residence but it wont be you they give it to.
> You should provide TWTelecom with an LOA and then they can request the
> CSR from Time Warner.  If the numbers in question are not numbers
> native to Time Warner - ie, Time Warner ported them from Bell or your
> regional LEC, then TWTelecom can force the issue and just port them by
> updating the LNP database with their service provider id and other
> appropriate information.  Time Warner does not have to release the
> number to them for this.
>
> Regardless, its useless for you to bother calling Time Warner and ask
> for a CSR because the only people who would know what you are talking
> about are in the LNP/Carrier division and unless you work for another
> carrier, you wont get to them.  Your new Telco will have to do this.
> If they cant accomodate this, I would find another provider.
>
> On Tue, Aug 12, 2008 at 3:42 PM, Adam Moffett <adam at plexicomm.net> wrote:
>   
>> What is the deal with "CSR's"?
>>
>> TWTelecom is telling me that I can't port a number to their service
>> without a Customer Service Record.  Apparently this is easy with
>> Verizon, and not so easy with some other companies.
>>
>> Basically I'm at a brick wall with a couple of ports because TWTelecom
>> is telling me I HAVE to get a CSR and certain other providers (Time
>> Warner Cable for one) are telling me that's wrong, that I don't need one
>> and they don't have one to give me.
>>
>> Does anybody know what to do at this point?
>>
>>
>>
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