[asterisk-users] LNP Problems

[Chad Whitten]

A CSR is nothing more than a listing of the numbers by your current
provider on some sort of letterhead to indicate you actually are the
subscriber who these numbers belong to (ie, you pay the bill for
them).

Is it necessary for the actual LNP process - no, not technically but
companies require it to make sure they are not porting some else's
numbers.  Most CLEC's will just use a copy of your bill as the CSR.
RBOC's have a more formal record which lists USOCs and other data that
is completely unnecessary.  The company doing the LNP will also need
an LOA from you to request the CSR from the current provider.

Time Warner most likely does have to give you one if they operate as a
CLEC in your state or residence but it wont be you they give it to.
You should provide TWTelecom with an LOA and then they can request the
CSR from Time Warner.  If the numbers in question are not numbers
native to Time Warner - ie, Time Warner ported them from Bell or your
regional LEC, then TWTelecom can force the issue and just port them by
updating the LNP database with their service provider id and other
appropriate information.  Time Warner does not have to release the
number to them for this.

Regardless, its useless for you to bother calling Time Warner and ask
for a CSR because the only people who would know what you are talking
about are in the LNP/Carrier division and unless you work for another
carrier, you wont get to them.  Your new Telco will have to do this.
If they cant accomodate this, I would find another provider.

On Tue, Aug 12, 2008 at 3:42 PM, Adam Moffett <adam at plexicomm.net> wrote:
> What is the deal with "CSR's"?
>
> TWTelecom is telling me that I can't port a number to their service
> without a Customer Service Record.  Apparently this is easy with
> Verizon, and not so easy with some other companies.
>
> Basically I'm at a brick wall with a couple of ports because TWTelecom
> is telling me I HAVE to get a CSR and certain other providers (Time
> Warner Cable for one) are telling me that's wrong, that I don't need one
> and they don't have one to give me.
>
> Does anybody know what to do at this point?
>
>
>
> _______________________________________________
> -- Bandwidth and Colocation Provided by http://www.api-digital.com --
>
> AstriCon 2008 - September 22 - 25 Phoenix, Arizona
> Register Now: http://www.astricon.net
>
> asterisk-users mailing list
> To UNSUBSCRIBE or update options visit:
>   http://lists.digium.com/mailman/listinfo/asterisk-users
>



-- 
Chad Whitten
601-842-6804
cwhitten at eipi.net