[asterisk-users] AGI and Call Center to do CRM integration

[Jay R. Ashworth]

On Thu, Aug 07, 2008 at 04:12:26PM -0700, bilal ghayyad wrote:
> CRM: Customer Record Module which is any kind of application.

Well, no; "CRM" means "Customer Relationship Management"...

Cheers,
-- jra
-- 
Jay R. Ashworth                   Baylink                      jra at baylink.com
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