[asterisk-users] Strange beep during calls

[Guido Hecken]

Hi Felippe,
 
in the past we had some trouble with a specific SNOM Firmware, which did not
handle dtmf tones correctly. As a workarround, we tried to set
"relaxdtmf=yes" in sip.conf.
As a result we had these "beep-tones" generated randomly.
Not shure, if this is your problem too...
 

Friendly Regards,


Guido

 

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Guido Hecken

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  _____  

Von: Felippe Silvestre [mailto:Felippe.Silvestre at locaweb.com.br] 
Gesendet: Mittwoch, 6. August 2008 19:46
An: asterisk-users at lists.digium.com
Betreff: [asterisk-users] Strange beep during calls


Hi all,
 
Our users are complaining about beeps that happen in the middle of some
calls. They are similar to the sound heard you are in a call and press any
button in your phone. Please find bellow some examples of these beeps(the
recordings are in Portuguese, but the beeps are easy to identify):
 
 <http://www.katizak.locaweb.com.br/asterisk/beep.mp3>
http://www.katizak.locaweb.com.br/asterisk/beep.mp3
http://www.katizak.locaweb.com.br/asterisk/beep2.mp3
<http://www.katizak.locaweb.com.br/asterisk/beep2.mp3> 
http://www.katizak.locaweb.com.br/asterisk/beep3.mp3
<http://www.katizak.locaweb.com.br/asterisk/beep3.mp3> 
http://www.katizak.locaweb.com.br/asterisk/beep4.mp3
<http://www.katizak.locaweb.com.br/asterisk/beep4.mp3> 
 
We are sure that our users are not pressing any button in the softphones
during the conversations.
Do you guys are able to identify where these beeps are coming from? Maybe an
* functionality that we need to turn off... We are using Asterisk 1.4.21.2.
 
Thanks.
 
Felippe Silvestre

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